Rev.io

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What is Rev.io?

Rev.io provides billing-as-a-service (BaaS) to telecom, IoT solution providers, managed service providers, and other technology companies.

Rev.io provides sophisticated billing-as-a-service (BaaS) to communications companies, IoT companies, and technology service providers. Rev.io enables clients managing sophisticated subscription billing models with the industry’s most complete quote-to-cash financial processing experience to effectively manage end customers’ subscriptions, usage, taxation, billing, and payment processing.



Rev.io Awards


Rev.io currently scores 91/100 in the Payments & Invoicing category. This is based on user satisfaction (94/100), press buzz (43/100), recent user trends (falling), and other relevant information on Rev.io gathered from around the web.

The score for this software has improved over the past month. What is this?
rev.io

Regional Restrictions: United States and Canada

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Payments & Invoicing Market Radar

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Rev.io Product Overview

  • Sophisticated billing and customer management platform.

  • All-in-one solution for managing end customers’ subscriptions, usage-rating, taxation, billing and payments.

  • Quote to cash.

  • Usage-based.

  • Recurring and metered billing.

  • Customizable workflow processes.

  • Manage data connectivity, track devices, and automate billing and payment collection.

  • Manage inventory, tickets, tasks, orders, and quotes.

  • Client-driven roadmap.

  • Help desk support.


Languages Supported: English
Regional Restrictions: United States and Canada

Payments & Invoicing Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Payments & Invoicing software for business. Published in March 2024.

Payments & invoicing is the lifeblood of a business when it comes to accounting and finance. Without effective payments and invoicing management, a business will not be able to track its income and expenses. At the same time, they will lose track of the...

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Rev.io Features

  • 2-Factor Authentication
  • A/B Testing
  • Accounts Payable
  • Accounts Receivable
  • Analytics
  • API
  • Balance Sheet
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • General Account Ledger
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • P&L
  • Password & Access Management
  • Payment Processor
  • Payroll
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Call Recording
  • Call Tracking
  • Click-to-Dial
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Real-time Alerts
  • Sales Automation
  • Workflow Management
  • Self-service Portal
  • Pipeline Management
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Rev.io FAQs

Does Rev.io offer guides, tutorials and or customer support?

Yes. Rev.io offers training to all users, offered through several channels:
1) We provide documentation of our system and its functionality via Elev.io, available through each client instance of Rev.io
2) We feature an on-demand video library with information on major functions and "how-to" in our system.
3) We host "Rev.io Academy" each month, where new clients are able to come in and learn the ins and outs of the platform from our Product and Training teams
4) We also offer business hours help desk support through the platform, powered by Zendesk ticketing.

Does Rev.io offer multi-user capability (e.g. teams)?

Yes. Rev.io users are given their own sign-on page and multiple users at the same company are able to sign in and access Rev.io.

Who are the main user groups of Rev.io?

Rev.io helps Communications, IoT, and managed service providers optimize their metered and recurring billing, build positive relationships with customers, avoid revenue leakage, and grow their business. Most users of the platform are in financial roles, particularly within a company's billing department.

What are some applications Rev.io is commonly used in tandem with?

1) Configuration with switches and major carrier data - Verizon, T-Mobile, AT&T, etc.
2) Integrations with taxation databases including Avalara and SureTax
3) Native merchant processing capabilities
4) Various other integrations through our open REST API

What is Rev.io generally used for?

Our sophisticated Billing-as-a-Service (Baas) platform is an all-in-one solution for managing end customers' subscriptions, usage, taxation, billing, and payments. We help clients monetize any pricing model, improve customer relationships, and grow revenue efficiently.

What platforms does Rev.io support?

Our flexible billing platform supports any type of service or pricing model.

Does Rev.io offer an API?

Yes. Rev.io's REST API and developer portal make it easy to integrate our Quote-to-Cash billing system to third-party platforms.

Does Rev.io integrate with any other apps?

Yes, Rev.io integrates with tax providers, switches, carriers, E911 providers, and payment gateways. In addition, our REST API makes it easy for clients and partners to integrate Rev.io with third-party platforms.

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Rev.io User Reviews

Average User Rating:
4.7/5 based on 315 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Rev.io over time. It shows how existing users see Rev.io with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.7/10
Arrow Left Recent Older Arrow Left
Usefulness
9.3/10
Ease of use
9.3/10
Value for money
10.0/10
Customer service
10.0/10
User profile picture

"Rev.io has been great!"


What do you like about Rev.io?

1. Rev.io's ability to scale our product set
2. The integration we have been able to achieve with our CRM and Rev.io has allowed visibility into our growth and ensure our billing accuracy
3. The customer service team has been AWESOME - I couldn't ask for a more responsive and caring group of people.

What do you dislike about Rev.io?

Only limitation we had was around a custom commission module for our organization but we were informed what we wanted moightnot even be possible.....but even that didn't deter Rev.io engineers from trying to meet our needs.

What have you been using it for and what problems did Rev.io solve?

We currently use rev.io as our billing platform. This software has solved our issues with billing in a complex environment

4/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Great Product - Great company to partner with"


What do you like about Rev.io?

There are a number of things I like about Rev.io. The interface is fast, simple and easy to use. The screens are self explanatory and the people provide great customer service.

What do you dislike about Rev.io?

The inventory module could use some work, but the API integration makes up for this shortcoming.

What have you been using it for and what problems did Rev.io solve?

We use it for telcom billing. It processes millions and millions of CDR records for us every month and details all of that information by account and call type. Without Rev.Io the number of man hours needed to manage this would be huge.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Rev.io is the best telecom billing software"


What do you like about Rev.io?

1. Rev.io makes it possible for Atlantech to manage thousands of customers and bring new and cutting edge services to market fast.
2. The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business.
3. Rev.io's customer care is amazing. They are responsive and thorough.

We made the right decision to move to Rev.io.

What do you dislike about Rev.io?

Literally nothing. This is a huge improvement over the previous system. If there was something to complain about, I would but, there is not.

What have you been using it for and what problems did Rev.io solve?

Telecom billing, CRM and workflow.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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