What is MessageBird?

"MessageBird is a cloud communications platform that connects +15k enterprises to their global customers via the fastest, most reliable SMS, Voice & Chat APIs in the world."

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

MessageBird scored 76/100 in the Platform as a Service (PaaS) category. This is based on user satisfaction (46/100), press buzz (39/100), recent user trends (rising), and other relevant information on MessageBird gathered from around the web.

The score for this service has declined over the past month. What is this?

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MessageBird Product Overview

Languages: Dutch, German, Spanish, French, English

MessageBird Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Supplier Management
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Malware Protection
  • SAP Integration
  • Net Promoter Score

MessageBird FAQs

Does MessageBird offer an API?

Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Number Lookup, and 2FA.

Does MessageBird offer guides, tutorials and or customer support?

Yes, it does.

Does MessageBird offer multi-user capability (e.g. teams)?

Yes, it does.

Who are the main user groups of MessageBird?

Enterprises looking to reach their customers around the world.

What is MessageBird generally used for?

Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions, customer feedback.

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