What is MessageBird?

"MessageBird is a cloud communications platform that connects +15k enterprises to their global customers via the fastest, most reliable SMS, Voice & Chat APIs in the world."

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

MessageBird scored 82/100 in the Platform as a Service (PaaS) category. This is based on user satisfaction (69/100), press buzz (41/100), recent user trends (rising), and other relevant information on MessageBird gathered from around the web.

The score for this software has declined over the past month. What is this?

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MessageBird Product Overview

Languages: Dutch, Spanish, French, German, English

MessageBird Features

  • 2-Factor Authentication
  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Transfer
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Malware Protection
  • SAP Integration
  • Net Promoter Score
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

MessageBird FAQs

What is MessageBird generally used for?

Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions and customer feedback. The use cases are infinite.

Does MessageBird offer an API?

Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Programmable Conversations, Number Lookup, Reporting and Verify for 2FA One-Time Passwords.

Does MessageBird offer guides, tutorials and or customer support?

Yes, it does.

MessageBird has an extensive library of Developer Tutorials for common use cases. These can be found on the MessageBird Developer Portal, along with the API Reference Documentation and Official SDKs (Software Development Kits).

MessageBird also has a Developer Tutorial Youtube Playlist with visual Quickstart tutorials for sending your first message to developing your first application using one of the APIs.

Does MessageBird integrate with any other apps?

MessageBird offers integrations with Zendesk, IFTTT, Zapier, Smooch,, StdLib, Amio and Front.

Does MessageBird offer multi-user capability (e.g. teams)?

Yes, it does.

Who are the main user groups of MessageBird?

Enterprises and SMBs looking to reach their customers around the world.

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