Engati

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What is Engati?

"Engati is a chatbot platform to build bots in minutes without programming. Build once and publish across 8 major platforms - FB messenger, kik, telegram, website, etc."

Engati an all-in-one platform for chatbots which covers all aspects of creating, deploying, maintaining bots.

We have a robust FAQ engine which provides relevant responses to user's queries backed by our proprietary NLP algorithms.

Our focus is solving actual functional use-cases via chatbots and help businesses to deploy these solutions with the least effort and investment. Also, on top of that help them to monitor the effectiveness of the bots they build with relevant and real-time metrics.

Customer service and support is a major area we are focusing to provide easy plug-and-play functionality around this.

We are available on eight major messaging platforms such as FB Messenger, Telegram, Kik, Skype, Viber and Slack.

Engati supports intelligent paths, train, copy, analytics and private labelling.
Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot.

What are you waiting for? Lets Engati!


Engati scored 85/100 in the Platform as a Service (PaaS) category. This is based on user satisfaction (95/100), press buzz (40/100), recent user trends (rising), and other relevant information on Engati gathered from around the web.

The score for this software has improved over the past month. What is this?


Engati Awards

Engati Quality Choice Badge 2020 Engati Trusted Vendor Badge 2020 Engati Happiest Users Badge 2020
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Engati Product Overview

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.


Languages: English

Engati Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Supplier Management
  • Call Tracking
  • Click-to-Dial
  • Malware Protection
  • SAP Integration
  • Net Promoter Score
Compare Pricing

Engati Pricing Plans

Professional

$19.00
unlimited user(s) / month
  • No. of interactions- Upto 10,000 per month
  • No. of bots- Upto 5
  • FAQ
  • NLP Engine/ FAQ Training
  • Conversation Flow
  • White Label
  • Copy a bot
  • Human Takeover
  • Auto Pop-up
  • JSON API Integration
  • Analytics Data Retention- 3 months

Business

$50.00
unlimited user(s) / month
  • No. of interactions- Upto 30,000 per month
  • Upto 20
  • FAQ
  • NLP Engine/ FAQ Training
  • Conversation Flow
  • White Label
  • Copy a bot
  • Human Takeover
  • Auto Pop-up
  • JSON API Integration
  • Livechat
  • Voice-to-text support
  • Mobile SDKs
  • Analytics Data Retention
  • Salesforce Platform Integration

Plans starting from: $19.00/month Credit card required: No

Engati FAQs

Does Engati offer an API?

No

Who are the main user groups of Engati?

Engati is a cross-domain, cross-audience platform that lets you build and deploy to a wide range of customers.

Does Engati integrate with any other apps?

Dialogflow for Small Talk

What is Engati generally used for?

Customer support and marketing

What are some applications Engati is commonly used in tandem with?

CRM, HRMS, LMS, other plugins, Google Calendar, Google Maps

What platforms does Engati support?

Website, Facebook Messenger, Line, Slack, Telegram, Kik, Viber, WeChat, Skype, Skype for Business

Does Engati offer multi-user capability (e.g. teams)?

Yes

Does Engati offer guides, tutorials and or customer support?

Yes

Page last modified:

Engati User Reviews

Average User Rating:
4.75/5 based on 8 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated Engati over time. It shows how existing users see Engati with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.4/10
Arrow Left Recent Older Arrow Left
Usefulness
9.3/10
Ease of use
9.3/10
Value for money
9.3/10
Customer service
9.7/10
User profile picture

"worth the money"


What do you like about Engati?

it is fast, reliable and the best chatbot i came across. i previously had no idea how exactly does chatbot system works but the engati team made sure to help me the best. one can make a chatbot for their company in just 10 minutes of time which is quiet awesome.

What do you dislike about Engati?

i have been using the product since 1 year and havent have faced any issues with it yet.

4/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Helps create amazing experiences"


What do you like about Engati?

We didn't need any background in coding to build our bot on Engati. Another great thing is that we don't need to manually upload FAQs. Their DocuSense technology allows us to upload our documents to the bot, which pulls the relevant information and delivers it to the user.

What do you dislike about Engati?

It would be great to have had a guide when we first started using their platform, but their support team showed us exactly what to do and helped us build a great bot

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Love the simplicity and design of the platform"


What do you like about Engati?

The simplicity of design
The ease of use
Multi-channel deployment
And good support from their team

What do you dislike about Engati?

Nothing specific. The only thing is that might be a concern would be the navigation

What have you been using it for and what problems did Engati solve?

We're using it for over a year now, and it's pretty easy to use. We use chatbots for all functions.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Engati Platform"


What do you like about Engati?

The ease of use and the deployment channels are extensive. There are a lot many features available for user interaction

What do you dislike about Engati?

The pricing is a but high for the interactions but yes totally worth the features provided

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"User friendly No code chatbot platform"


What do you like about Engati?

Engati chatbot platform enables us to make extraordinary chatbots without having any knowledge about coding. It has different pricing for different solutions which is very economical.

What do you dislike about Engati?

I have not come across any pros about Engati untill now, satisfied with the overall service and experience.

What have you been using it for and what problems did Engati solve?

We have been using it for our HR software.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Easy, best and helpful"


What do you like about Engati?

It's easy to use, the chatbot is easy to make. You can also use the bot marketplace (which I did) so that I don't have to start from the scratch.

What do you dislike about Engati?

The bot building can be quite tricky, but they have tutorial videos which are a savior.

What have you been using it for and what problems did Engati solve?

My main objective is for the customer, my chatbot acts as a single point of contact for contacting. My many basic queries are taken care of by the chatbot.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
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