Cloudonix

croz
score 55/100

Main Category:

Other Categories:

eCommerce Solutions, Sales Management Software, Telephony Software, Customer Experience Software, Customer Engagement Software

Pricing:

trial/premium, from $0.0/month

Followers:

123 followers

Suitable for:

Startups, SMEs, Agencies, Enterprises

Native Applications:

Web App, Other iOS, Android

Vendor Information:

Cloudonix

What is Cloudonix?

Cloudonix’s smart voice calls enable businesses to rapidly service prospects and customers while enabling employees to work from home.

Cloudonix’s smart voice calls enable businesses to rapidly service customers. Our digitally enhanced voice communication channels merge voice and data into a complete service context.
* Frictionless experiences drive better customer care and faster sales. Cloudonix's digitally enhanced voice calls reduces the need for IVR menus. Ensure that every voice call gets to where it needs to get to, without bothering the customer.
* Work-From-Anywhere is the new normal. Cloudonix turns on-premise contact centers to cloud call-centers. Security, Privacy and more – rapidly deployed and cost effective.

Compare Cloudonix

Cloudonix currently scores 55/100 in the Platform as a Service (PaaS) category. This is based on press buzz (34/100), and other relevant information on Cloudonix gathered from around the web.

The score for this software has stayed the same over the past month. What is this?

cloudonix.io

Cloudonix Product Overview

Know more about why the prospect is calling
Better customer experience by contextual data
Enable secure employee work from home (WFH/WFA)
Predictable pricing
Enhance your existing communications without needing to "rip and replace"

Languages Supported: English

Cloudonix Features

2-Factor Authentication
A/B Testing
Analytics
API
Audience Targeting
Batch Permissions & Access
Budgeting
Calendar Management
Chat
Contact Management
Contact Sharing
Conversion Tracking
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Expense Tracking
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Keyword Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-Currency
Multi-User
Notifications
Password & Access Management
Payment Processor
Project Management
Referral Tracking
Scheduling
Supplier Management
Third-Party Plugins/Add-Ons
Travel Management
Product Catalog
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Sales Motivator
Click-to-Dial
Malware Protection
Order management
BitCoin
PayPal
Stripe
SAP Integration
Review Monitoring
Net Promoter Score
Payment Gateway Integration
Design Templates

Cloudonix FAQs

Does Cloudonix integrate with any other apps?

The service includes native mobile SDKs that can be integrated into iOS or Android apps as well as a Browser SDK for the major web browsers.
The platform then integrates into the user's platform or service to both enable inbound and outbound calls as well as the work from home solution.
Additionally, we can integrate in to various Amazon or Google NL applications as well as most major CRMs..

Who are the main user groups of Cloudonix?

Primary users are enterprises that have an e-commerce or support call center that they would like prospects and customers.

Does Cloudonix offer multi-user capability (e.g. teams)?

The service can be used to enable multi-team services.

What platforms does Cloudonix support?

Android
iOS
Safari
Chrome
Firefox
Edge
Opera

What is Cloudonix generally used for?

Providing contextual communications from inside the website, mobile app or advertisement without needing the native dialer or cellular network.

Does Cloudonix offer an API?

The Cloudonix service is API based, and has various APIs for call creation, call recording, etc.

What are some applications Cloudonix is commonly used in tandem with?

Some of the most common use cases are:

Enable prospects to contact your sales team when they are interested and ready to buy, not waiting on a callback.
Know more about your prospect and customer communications by keeping the context of where on your site or app they are contacting you, and any other information that your site already knows about them.
Enable your sales and support teams to work from home while using the you on-premise solutions that are already paid fo:, safely, securly, and without needing to retrain your staff.

Does Cloudonix offer guides, tutorials and or customer support?

There are several different developer guides and a reference application for developers to use as part of their integration.
New customers get real support from an engineer and not only sent to FAQ or manuals.
These are available on the Cloudonix site under documentation.

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