Enterprise Self Service

What is Enterprise Self Service?

CionSystems Enterprise Self Service allows users to reset their AD password and unlock their AD account using their phone, tablet, or shared workstation.

CionSystems Enterprise Self Service is a state-of-the-art solution for identity administration and access control. The Enterprise Self Service delivers the functionalities of web access policy creation and enforcement, user self-registration and self-service, delegated administration, password management, and reporting. Having 3 access levels provides the flexibility and reach necessary in today’s complex business environment.

With CionSystems Enterprise Self Service you can authenticate and manage:

  1. Active Directory users
  2. OpenLDAP users
  3. Office365 accounts.

According to a recent report, about 1 in 4 calls to IT Help Desks involve resetting expired passwords, and unlocking user accounts. CionSystems saves you time and money by allowing employees to self-manage their accounts without having to call the Help Desk. This results in less downtime and increased satisfaction with IT processes.

Enterprise Self Service also exposes a web service API for Multifactor Authentication. This web service API is exposed to external clients to authenticate the users with Enterprise Self-service application. The external client just needs to provide a username, a password as the first factor of authentication, and the second factor to authenticate will be to validate using:

  1. Security question with answers
  2. OTP over email
  3. OTP over mobile

www.cionsystems.com


  • Enterprise Self Service
  • Enterprise Self Service

Password Management Market Radar

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Enterprise Self Service Product Overview

  • Supports Active Directory, OpenLDAP, other LDAP compliant directories, virtual directories, Azure AD, or Office365

  • Simple, configurable, and three tier access model: administrator, power user, and users

  • Profile including manager attribute, contact, and self group membership management

  • Complete group management, supports primary and secondary group owners

  • Account lock and unlock by administrator or users

  • Self-service Password reset, for Microsoft AD, OpenLDAP, AzureAD, Office365, Google apps, Sales force

  • Password synchronization Microsoft AD, OpenLDAP, AzureAD, Office365, Google apps, Sales force Web-service API's for integration

  • White-pages - free form search for Azure AD, Office365, Active Directory and other connectors

  • Full audit support - All changes are tracked including who changed what and when

  • Reset Password / Unlock Account From your Mobile Phones


Languages Supported: English

Password Management Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Password Management software for business. Published in March 2024.

These products help individuals, SMEs and large organizations organize, backup, and remember passwords and login credentials of their online accounts. Password management software typically prompts users to create a master password that gives them access to...

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Enterprise Self Service Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring

Enterprise Self Service FAQs

Does Enterprise Self Service offer multi-user capability (e.g. teams)?

Yes

What platforms does Enterprise Self Service support?

Windows 64 bit machine

What is Enterprise Self Service generally used for?

Password Reset and Account Unlock in Active Directory

Does Enterprise Self Service offer guides, tutorials and or customer support?

Yes

Who are the main user groups of Enterprise Self Service?

Enterprise who are using AD / Openldap / Office365

Does Enterprise Self Service offer an API?

Yes, Authentication api for AD /Openldap /Office365

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