"An award-winning documentation platform that allows for efficient storage and retrieval of all the documentation you need to help managed service providers (MSPs) increase efficiency."
IT Glue is a documentation platform aimed at IT professionals. Information is imported from PSA, RMM, and other tools into IT Glue, where it is organized for ease of access. Document both hardware and software using automated processes to reduce the time it takes to onboard new clients. LucidChart and Word integrations help you document processes and documents as well. With relationship mapping and a robust search, your team will reduce the amount of time they waste looking for information by 50% or more. Key features include:
Documenting client environments.
Yes. IT Glue is designed to enhance team efficiency and productivity.
IT Glue has a full Knowledge Base, a library of Flexible Asset templates, a series of How-To videos, and our Partner Success team for support.
Managed Service Providers (MSPs) and other IT service organizations.
PSA, RMM, and BDR tools, along with documentation creation tools such as MS Office and LucidChart.
Yes, with leading PSA, RMM, and BDR tools.