Jira Service Management Pricing

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Jira Service Management Pricing Plans

Jira Service Management offers freemium subscriptions with paid plans starting from $20.00/month. This means Jira Service Management is offering a free-forever plan that isn't time limited, as well as paid subscriptions. A credit card is necessary to trial Jira Service Management's premium plans.

Below is an overview of the main pricing plans Jira Service Management offers.

Free

Free
  • Up to 3 agents
  • Unlimited customers
  • Service request management
  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Configurable workflows
  • Self-service portal
  • Knowledge base
  • Queues
  • Email and embeddable widget support
  • SLA management
  • Reporting and analytics
  • Automation
  • Multi-language support
  • Apps and integrations
  • 2GB file storage
  • Community support

Standard

$20.00
Agent 1 to 3 $10/agent x 15 agents, Agent 1 to 15 $20/agent x 85 agents, Agent 101 to 250 $10/agent x 150 agents, Agent 251 and up $3/agent x 750 agents
  • All Free features
  • Up to 5000 agents
  • Audit logs
  • 250GB file storage
  • Local business hours support

Premium


Agent 1 to 15 $40/agent x 15 agents, Agent 16 to 100 $25/agent x 85 agents, Agent 101 to 250 $15/agent x 150 agents, Agent 251 and up $5.50/agent x 750 agents
  • All Standard features
  • 99.9% uptime SLA
  • Unlimited storage
  • 24/7 premium support

Jira Service Management Pricing Overview


Main Software

Pricing model:
freemium, from $20.0/month
Credit card required: Yes

Jira Service Management Pricing Comparison

Here's how Jira Service Management's pricing structure compares to some of it's competitors.

View Listing

Pricing:

  • Starting from: $20.00/month
  • Credit card required: Yes

Free

Free
  • Up to 3 agents
  • Unlimited customers
  • Service request management
  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Configurable workflows
  • Self-service portal
  • Knowledge base
  • Queues
  • Email and embeddable widget support
  • SLA management
  • Reporting and analytics
  • Automation
  • Multi-language support
  • Apps and integrations
  • 2GB file storage
  • Community support

Standard

$20.00
Agent 1 to 3 $10/agent x 15 agents, Agent 1 to 15 $20/agent x 85 agents, Agent 101 to 250 $10/agent x 150 agents, Agent 251 and up $3/agent x 750 agents
  • All Free features
  • Up to 5000 agents
  • Audit logs
  • 250GB file storage
  • Local business hours support

Premium


Agent 1 to 15 $40/agent x 15 agents, Agent 16 to 100 $25/agent x 85 agents, Agent 101 to 250 $15/agent x 150 agents, Agent 251 and up $5.50/agent x 750 agents
  • All Standard features
  • 99.9% uptime SLA
  • Unlimited storage
  • 24/7 premium support
View Listing

Pricing:

  • Credit card required: No
View Listing

Pricing:

  • Starting from: $8.00/month
  • Credit card required: N/A
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