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What is Recurly?

"Recurly is a subscription billing and recurring billing management system that offers enterprise-class billing for thousands of companies worldwide."

Recurly is a leading recurring billing platform that allows businesses to accept payments and focus on growing sales in a matter of days. Recurly’s customer management dashboard makes managing subscriptions easy with automated functionality to add new plans, upgrade and downgrade customers, issue refunds and credits.

From routine payments and applying coupons to automatically noticing customers of a subscription change — Recurly simplifies your workload.


Recurly scored 82/100 in the SaaS & Subscription Management category. This is based on user satisfaction (84/100), press buzz (50/100), recent user trends (falling), and other relevant information on Recurly gathered from around the web.

The score for this service has declined over the past month. What is this?

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Recurly Product Overview

  • High flexibility: iterate rapidly on subscription plans, promotions and pricing.

  • Increase revenue by 3-8%: recover transactions currently lost to credit card declines.

  • Scale efficiently: automate billing processes and streamline customer interactions.


Languages: English

Recurly Features

  • 2-Factor Authentication
  • A/B Testing
  • Accounts Receivable
  • API
  • Balance Sheet
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • P&L
  • Password & Access Management
  • Payment Processor
  • Payroll
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
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Recurly User Reviews

Average User Rating:
4.2/5 based on 38 user ratings.
Your Rating:
User profile picture

It saves your time

// Product Sales Specialist at Extra Vital Science

What do you like about Recurly?

Recurly is very easy to use. Their UI is very clean and intuitive, so my staff has no problem understanding how to handle payments in Recurly. It really helps reduce the time involved in collecting payment from a client. Developers just added a new feature which can automatically update credit card information from clients whose card has expired. Recurly has excellent customer service. You can chat with an agent and receive an instant reply to your questions. I love this. Recurly would be best suited for a company that had the resources to implement Recurly's API.

What do you dislike about Recurly?

I don’t like API documentation. It is very difficult. Also, the coupons feature is a bit cumbersome.

What have you been using it for and what problems did Recurly solve?

The service has completely transformed our billing department. We use Recurly to handle all of our recurring subscription credit card transactions with all our clients. It is how we automatically bill our clients for our service each month. Currently, our account management, sales, and engineering departments use Recurly every day. It solves the problem of having to remember to charge our clients for service each month. Also, it integrates into our payment processing service, and automatically runs transactions based on a pre-configured subscription. The service support coupons, credits, refunds, prorated refunds, etc, it is very convenient.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Great UI and simple to use

// Event Manager at Talkabout Technologies

What do you like about Recurly?

Recurly is very easy to use. It has a user-friendly, clean and sharp look. Recurly does an excellent job providing support and documentation for both the user-side of the program and the developer side of the program. Recurly has excellent support service. I enjoyed Recurly! Easy, fast and not hard to learn. I would def recommend to a friend or colleague. Recurly is a good pick, at least try it for the free month.

What do you dislike about Recurly?

We would like to be able to apply a discount to a client account and have the ability to remove that discount in the event a referral ends service with us. Currently, there is no way to do this in Recurly.

What have you been using it for and what problems did Recurly solve?

Recurly is used in our company as a reoccurring billing solution option for our customers. Recurly is used primarily in the accounting/finance department of the organization. Great product for businesses with recurring charges.


Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
5/5
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