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What is Chargify?

"Grow recurring revenue with Elastic Billing for the Relationship Economy: Offer Management + Billing + Subscription Management + Retention + Analytics."

Chargify is a globally-recognized leader in the Recurring Billing and Subscription Management space. Chargify Elastic Billing turns billing into a competitive edge for modern recurring revenue-based businesses that need to personalize and differentiate their offerings for the Relationship Economy. Elastic Billing is transforming the way that businesses package, price, and promote offers and manage change over time.

Founded in 2009 and headquartered in San Antonio, TX, Chargify has helped thousands of businesses manage millions of offers that drive billions in annual revenue. Chargify removes billing bottlenecks and gives front, corner, and back office teams the speed and flexibility to grow faster.


Chargify scored 87/100 (Top 3 in SaaS & Subscription Management) in the SaaS & Subscription Management category. This is based on user satisfaction (92/100), press buzz (49/100), recent user trends (falling), and other relevant information on Chargify gathered from around the web.

The score for this service has improved over the past month. What is this?

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Chargify Product Overview

  • Flexible, automated billing logic that scales with your growth.

  • Deliver the right offer, to the right customer, at the right time.

  • Eliminate the need to write and maintain custom billing code.

  • Highest levels of security with level 1 PCI compliance.

  • Track and manage subscriptions throughout the customer lifecycle.

  • Understand the health of your subscription business with a full suite of analytics & reporting.

  • Reduce customer churn caused by failed or delinquent payments with customizable revenue retention strategies.

  • Get up and running in days, not weeks or months.


Languages: English

Chargify Features

  • 2-Factor Authentication
  • A/B Testing
  • Accounts Receivable
  • API
  • Balance Sheet
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • P&L
  • Password & Access Management
  • Payment Processor
  • Payroll
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration

Chargify FAQs

Does Chargify offer guides, tutorials and or customer support?

Our dedicated Onboarding Specialists tailor an implementation plan to your business' needs and goals to help get you onboarded, so you can start billing your customers. Chargify's support team is the best in the industry. If you can’t find what you need in our thorough documentation, Chargify's product experts are available to help 24/5 via phone,
email, or chat.

Does Chargify offer an API?

Chargify's well-documented, RESTful API provides the functionality you need, when you need it. Your implementation scales with your business.

Does Chargify integrate with any other apps?

Yes! You can connect Chargify with hundreds of third-party applications including Zapier, Salesforce, Xero, QuickBooks Online, Shopify, Square, and Mailchimp.

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Chargify User Reviews

Average User Rating:
4.62/5 based on 66 user ratings.
Your Rating:
User profile picture

With this platform, you will have the opportunity to increase your income

// Sales Manager at Red Bull Distribution Company

What do you like about Chargify?

The interface is really intuitive and provides simple reports. Very good guys in support, even when we had questions in a few hours, their chat support was always in touch.

What do you dislike about Chargify?

The control panel can be really confusing, in part because it is so multifunctional. Also, it would be great if they offered integration with HubSpot, this would be convenient for us.

What have you been using it for and what problems did Chargify solve?

We use Chargify to process all repetitive credit card payments for our business. Earlier we used another service for permanent payments, but we decided to try Chargify because of their excellent support and the best customer service.


Usefulness
4/5
Ease of use
3/5
Value for money
3/5
Customer service
5/5
User profile picture

Great tool for managing customer's payment

// Sales Manager at Extra Vital Science

What do you like about Chargify?

This product was one of the few when we were searching for a system that was the most flexible for our clients and for us. Chargify perfectly works with our recurring clients who need invoices as well as those set up for recurring credit card payments. Sometimes its APIs can be hard to get right, but I feel the Chargify API strikes the right balance between features and easy to use.

What do you dislike about Chargify?

The dashboard can be really confusing because it's so feature-rich, however, constructing custom products with a custom pricing set was kind of bewildering. No ability to connect data to a BI system warehouse, you can only export it to csv files.

What have you been using it for and what problems did Chargify solve?

We use Chargify to handle all of the recurring credit card payments for our business. Chargify requires a higher level of support and customer service and it is important for us.


Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
5/5
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