Software products in this category take the workload off your internal IT department by providing network management, applications management and a host of other e-management services on a proactive basis. Depending on your requirement, you can use a product that helps handle quotes and proposals or one that provides file management services. Key software features of a product vary depending on what services they offer. For instance, managed service provider for system administration management may help you set up AD integrated scanning, automatically detect the issues affecting your system administration and fix those before you even know they existed. In addition to proactive support, managed service providers benefit organizations by providing them with a robust infrastructure on demand, and a service level agreement that guarantees quality service.