Sifter

Sifter is simple because after years of trying to use advanced tools, we discovered that simplicity and the resulting participation were more valuable than any set of features.

We set out to focus on the human problems of bug and issue tracking so that people could enjoy the process of improving their software. Finding and fixing issues doesn’t have to be misery-inducing work. Sifter helps makes it easier:

• Works great with email. Creating and updating issues in Sifter is just as easy with email. Add attachments. Set an assignee or priority. In most cases, team members can get by barely logging into Sifter at all.

• One home for everything. Every question, issue, bug, idea, or feature request can live together in a single system. Bugs and new development are on equal footing, and nobody ever has to wonder which system to use for a given problem.

• Increased participation. Sifter keeps options and configuration to a minimum so non-technical team members are comfortable using them.

• Quick and easy issue creating and updating. Streamlined forms make it easy for people to quickly add issues. More issues are reported, and less time is wasted filling out irrelevant details for every issue. Sifter even accepts issues from team members via email.

• Straightforward workflow. Sifter skips redundant or ambiguous statuses so your team doesn’t need extensive training or documentation to make the right choices.

• Simple status reports. Sifter forgoes extensive custom reporting for simple views into overall project and milestone statuses.

• Crystal clear accountability. Issues in Sifter can only have one assignee. There’s no passing the buck, assuming someone else is handling it, or any of that. And it’s always easy to know who did what and when.

• No participation tax. Having more people involved helps uncover more issues. But paying extra for someone to help test for a single week doesn’t make sense. With Sifter, you never have to pay extra or upgrade for the one or two team members who were only involved in the project for a couple of weeks. With Sifter, every account has unlimited users.