"Purpose-built for distributed software applications, Usage Intelligence provides software usage analytics of user activity and computing environments on Windows, Mac & Linux."
The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use.
Get started in 30 minutes with SDK integration and out-of-the-box reporting, instantly see usage trends and user behavior.
ReachOutTM in-app messaging delivers contextually relevant messages such as: product announcements, offers, how to tips, or prompts to upgrade; based on targeting you define, such as feature usage, geography, version or license status.
Who Uses This Software?
- Organization: Software producers developing installed/desktop software.
- Stakeholders: Product Managers, Software Developers and Marketers who need metrics.
- Install Base: Hundreds to 10s of millions.
In-application direct to desktop messaging.
Event tracking and feature usage to identify most popular features.
Charts customer adoption, engagement, and attrition at every stage and product release.
Gain visibility into what trial users are doing after they download your software.
Exception tracking with stack trace provides a comprehensive view to accelerate fixes.
Data API merges usage data with third-party applications for a powerful advanced analytics.
Custom reporting surfaces usage analytics, segmentation information, and custom event data.
Track which version of your software users are running (filtered down to the specific build).
Analyze the distribution of users by the language settings of their Operating System.
Extract hardware product statistics instantly from all active product instances globally.
Yes, there is extensive helpdesk documentation as well as a full demo product with sample data that users can explore.
Yes, It supports integration with third party systems like your CRM or Business Intelligence platform, through web reporting APIs or embedded HTML widgets.
Analyzing how your users are engaging with your software. Software usage analytics gives you powerful insight to make data-driven product decisions, leverage in-application messaging to convert trial users, and evaluate churn to better retain customers.
Installed software applications built on:
Windows, Mac & Linux
Yes, by default 30 dashboard users with granular permissions.
Installation Programs, Package Management Systems, License Management Software, Software Compliance Analytics
Yes, there is an integration with Survey Monkey to allow users to run customer feedback and other surveys through their Survey Monkey account and deliver them direct to application users' desktops.
Product Managers, Software Developers and Marketing Professionals who produce installed software applications.