SimplyBook.me Review

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SimplyBook.me Reviewed

Editors' Review by the Salon Management Software Review Team

SimplyBook.me is a web-based appointment and booking management solution. It is built to facilitate the appointment scheduling and booking process of service providers, allowing them setup appointments and book clients in a more timely and efficient manner.

Businesses in industries like hair and nail salons, schools and universities, event management, fitness gyms, personal trainers, consultants, financial advisors, and other similar services can greatly benefit from this software solution.

SimplyBook.me is a feature-rich and very functional online booking system that helps different types of businesses streamline their scheduling and booking service to improve customer experience as well as enhance their appointment management processes.

How the SimplyBook.me appointment scheduling software solution works

SimplyBook.me provides a web-based booking platform that enables users to accept and schedule online bookings as well as gather customer feedback to help optimize service quality, performance and revenue. The platform also allows users to send out email and SMS reminders to both service providers and clients regarding upcoming scheduled appointments.

The online platform also enables businesses to send out promotions, set up recurring services, link service providers and even customize specific options for their booking site. Some of the customization features include being able to add the booking system as an iFrame or placing a booking button on the service provider’s website or Facebook page.

Clients and customers are able to access the booking site using any device—laptop computers, tablets and smartphones—to book appointments and/or cancel bookings when necessary. Conversely, service providers can integrate and synchronize their calendars on Google and Outlook with the software solution’s booking calendar, allowing for a seamless and efficient scheduling system.

SimplyBook.me provides booking widgets for a wide variety of platforms, including Facebook, WordPress and a number of content management systems or CMS, allowing service providers to provide a booking option for their service regardless of the platform. In turn, it also enables potential clients and customers to easily schedule appointments anytime and anywhere.

Once an appointment has been scheduled or a booking setup, email and/or SMS confirmations are automatically sent to the client. Reminder notifications are also sent of the scheduled date and time of the appointment draws near. Clients are also given an option to cancel their booking at any time or reschedule to a later time or date.

SimplyBook.me also comes with a completely re-imagined Classes and Membership functionality that provides administrators and other service providers with total control over their booking and scheduling process. This allows them to provide professional and on-time service for all their clients.

The booking page on SimplyBook.me is fully customizable to match your company’s preferences and branding. You can meld the page into your company’s business website or your Facebook page. The booking page is quite versatile, making it easier to customize and adjust your color schemes and the layout of the pages.

Flexible settings make it possible to create multiple services and connect service providers to all or a few of the available services. The web-based booking platform also allows users to gather valuable feedback from their customers and clients. Having this ability helps businesses and service providers improve the quality of their services and customer experience.

The benefits conferred by the SimplyBook.me appointment scheduling software solution

Accept online bookings with ease

With SimplyBook.me, you will have your own personalized and mobile optimized appointment scheduling website. You can integrate it seamlessly with your existing business website, as well as your social media page. Potential clients will not only be able to find you easily online, they can book your services or schedule appointments rather conveniently as well.

Accept online payment with comfort and security

Accepting online payments is made easier and more convenient with multiple secure payment channels like PayPal, CardConnect, Stripe and so much more. With this web-based appointment management platform, businesses can accept payments upon booking relatively quickly, while customers and clients will have peace of mind as to the security and protection they are getting through available trusted payment processors.

Secure communication and data storage

When it comes to all types of web-based services, including appointment scheduling and booking solutions, security is crucial. SimplyBook.me provides secure communication, as well as regular daily backups of all stored data. The service provider even has dedicated security personnel keeping everyone responsible for keeping all critical client information in check.

Get alerts and notifications via email and/or SMS

Regardless of the time of day, wherever they might be, you can send out reminders to your staff and your clients whenever appointments are booked, cancelled or rescheduled. The process is quick and easy. Plus, it makes disseminating crucial information to everyone concerned a lot more efficient and highly accessible.

Seamless integration and convenient API access

SimplyBook.me can easily be integrated into your website, social media and other third-party platforms through booking widgets designed for Facebook, WordPress and other existing CMS systems widely used by a lot of businesses and organizations today. They also provide you with access to their API (application program interface) so you can design and build your own custom integrations.

SimplyBook.me pricing plans

SimplyBook.me offers a free package for those who want to check out the web-based solution and figure out its ins and outs before committing to a paid subscription. The free plan comes with 50 included bookings, one included custom feature, booking website, booking widget, unlimited staff and directory listing. The plan should be enough for smaller businesses and startups.
However, if you want a subscription with more features and capabilities, there are three paid packages available for you to choose from. They also offer a month-long free trial with all the features and 50 bookings with no credit card required. The following is a summary of the three paid plans available, with the option for monthly or annual billing. If you opt for the latter, you will get the first two months for free.

Basic: $9.90 per month

  • 100 included bookings
  • Three included custom features
  • Booking website
  • Booking widget
  • Unlimited staff
  • Directory listing
  • Promotion system

Standard: $29.90 per month

  • Everything from Basic
  • 500 included bookings
  • Eight included custom features
  • Link removal
  • HIPAA

Premium: $59.90 per month

  • Everything from Standard
  • 2000 included bookings
  • Unlimited custom features

There is also Enterprise pricing available with enterprise-level features and capabilities. Contact the SimplyBook.me sales team for more information about their Enterprise Plan. All plans comes with a wide array of scheduling, booking website and administration features and capabilities, as well as email and browser notification, multiple languages and technical support.

Conclusion

SimplyBook.me is a web-based scheduling and booking platform that offers a simple yet very extensive and feature-rich appointment management system that works really well for virtually any company or service provider that accepts appointments. The pricing is fairly reasonable, considering all the features and capabilities you get from each of the available subscription packages.
So if you’re the type of business that accepts appointments and bookings, this is a software solution that is definitely worth your consideration.

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