"Hope is an online case management system for UK non-profit advisory organizations. It's lightweight, fully managed and very easy to use."
Hope is an online case management system that’s lightweight and fully managed. Hope makes it easy for advisors to create and manage clients, client cases, and the issues that make up the cases. Client work can span multiple individual cases, each with their own files and outcomes all running in parallel.
Hope's target audience, UK non-profit advisory organizations, benefit from using Hope by having the ability to generate reports filtered by UK's districts and wards. This enables management to produce detailed statistics of people being helped and services delivered in areas of concern to the funders.
Hope takes security seriously, not only is all data encrypted whilst in transit between the users browser and Omtio’s web farms, all data is securely stored inside each client's dedicated Microsoft SQL Database using Transparent Data Encryption (TDE), which means all data is stored encrypted at rest, including the managed backups of that data.
Regional Restrictions: UK but can be adapted for other countries using Latin-based right to left languages
Easy to use
Real time reporting
Yes, Hope offers multi-user capability.
The rest based API at present is for internal system use only.
Bespoke custom integrations can be arranged on a case-by-case basis. (This service may incur additional costs)
The service is online (cloud based) and can be accessed by most modern browsers.
Unlimited support including user training (via Skype) and online video tutorials.
To record, monitor and report on client cases (a collection of issues that clients have requested help with).