Cloud-based practice management system for orthodontics, pediatric dentistry, group practices, and Dental / Orthodontic Service Organizations. Since 2010.
Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs/OSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 has successfully deployed its cloud-based practice management software at more than 2,300 locations, and currently connects almost 18,000 individual users from all across North America. Practices switching to Cloud 9 gain immediate benefits of scalability and accessibility while keeping their total cost of ownership low.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Cloud 9 Ortho currently scores 81/100 in the Dental category. This is based on user satisfaction (91/100), press buzz (39/100), recent user trends (falling), and other relevant information on Cloud 9 Ortho gathered from around the web.
| The score for this software has declined over the past month. What is this? |
BROWSER-BASED: 24/7 access to your patient data from any device, anywhere on the planet.
SCALABLE: From one office to unlimited locations, adding a new location is virtually automatic.
ADVANCED MULTITASKING: Multiple staff members can access numerous tabs, treatment cards, or offices all at the same time.
SAVES ON COSTS: Eliminates costs associated with upgrading outdated server-based systems or keeping up with expensive hardware requirements.
Cloud 9 offers in-depth training on the software before it is deployed in an office, and members of the Cloud 9 Community have access to the experts on the Customer Success team for any questions that arise after launch. In addition, customers are invited to join Club Nine, a customer advocacy and engagement platform which hosts a lively Discussion forum, a vast Knowledge Base, and a variety of opportunities to provide feedback to the company on both the product and the service.
Braces Academy, EasyRx, OrthoBanc, OrthoFi, OpenEdge, Weave, OpenEdge, Rhinogram, Sesame Communications, SolutionReach
Cloud 9 Software is cloud-based so it can be used on any platform, with any internet-enabled device.
Orthodontic practice management
Cloud 9 has an amazing partner ecosystem which extends the capabilities of Cloud 9 with best-in-class offerings. Currently there are more than 25 technology partners that integrate with the service, with many more coming soon.
Yes.
Orthodontists, Pediatric Dentists, Practice Managers, Clinicians, Administrative Staff, Insurance Coordinators, Financial Coordinators.
The sentiment map shows a snapshot of how Crozdesk users have rated Cloud 9 Ortho over time. It shows how existing users see Cloud 9 Ortho with regards to its usefulness, ease of use, value for money and customer service.
Recent
Older 
Cloud9 was a major switch from the server-based software we used to have. They integrated three separate databases into one all-access database and walked through the set-up and training process with organization that could be easily followed. They are very open to suggestions for improvement, and I am happy to say that some of my favorite requests have been updated. They are moving to a fully HTML site this year from Silverlight, and that makes the program function on nearly anything connected to the internet. They integreate with the most popular 3rd party software features that are offered. The three top things about Cloud 9 are: 1) Availability to access from home if needed (The Dr. can access treatment plans and images outside the office, or office staff can reschedule snow days from home). 2) Easy access to customer service and customizability of program features, 3) All of our printers, labelmakers, signature pads, etc are all easy to use on this program.
There have been a couple of times where internet access in the office or service with Cloud9 was down that made the program inaccessible. Those times pale in comparison to how grateful we were to have a service to use at home to access patient charts during COVID to remotely reschedule and triage emergencies.
I love the easiness of it. I like how easy it was to learn and how to teach others how to use it. I like the customer service part also!
I don't like that you have to push several different buttons to get something to print and also to dismiss a patient.
That you can access it anywhere. That is super nice because with our previous software you had to physically be on the server to do so. It is super simple to work and that’s great too.
That you have to have internet access 24/7. If our internet crashes then we are screwed trying to see patients charts
We use cloud9 for our office practice software
How fast running the software is, we came from a software that took FOREVER to load anything. To me overall, the software is the fastest and smoothest software I have ever used.
I don't think there really is anything I do not like, Like i said earlier, I am and our office is very happy and impressed with cloud9
We have been using CLoud 9 ortho for our Orthodontic office, it help us overall run a faster and smoother office
It is very up to date and anything you need they are happy to help with, the website is easy to use and I can do a lot of things like letters to anyone I need email or print, scheduling is very fast with it as well.
Sometimes printing labels you need can be a hassle, but there isn't much I can complain about.
We use it for orthodontics in our office and we have had problems with our scanners before that they fixed super quick but nothing else all little things really.
