What is Gusto?

"Gusto is a comprehensive payroll, benefits administration, and compliance management solution."

Gusto delivers intuitive payroll, benefits, and HR solution, mainly intended for use in small businesses (10-50 employees). With this powerful platform that combines payroll, benefits administration, and core HR, it is easy for an organization to pay workers, calculate taxes, and manage health benefits.

The system features centralized online accounts, so employees are able to fill out their personal details themselves and follow all paperwork from a central dashboard. Organizations can automate payroll procedures by scheduling payments and benefits, as wells as to file all payroll taxes. It significantly saves the time needed for calculations and for assuring the HIPAA and ACA compliance.

Another significant aspect of this solutions is data analysis and reporting. Users can see reports directly on the screen instead of having to download them as CSV or PDF. Gusto seamlessly integrates with many major accounting, time and attendance, and expense systems, including FreshBooks, QuickBooks Online at Intuit, and Xero.


Gusto scored 86/100 in the Payroll Management category. This is based on user satisfaction (81/100), press buzz (54/100), recent user trends (falling), and other relevant information on Gusto gathered from around the web.

The score for this service has declined over the past month. What is this?

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Gusto Product Overview

  • Automated Taxes

  • Employee Paystub Access

  • Employee Direct Deposit

  • Employee Health Benefits

  • Workers Compensation Insurance

  • Payroll Management

  • Benefits Management

  • Compensation Management

  • Employee Database

  • Vacation Tracking


Languages: English
Software Buyer Guide 2018

Payroll Management Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Payroll Management software for business. Published in December 2018.

Products in this category helps simplify the process of paying an organization’s employees for the work they have completed. Typically, payroll management software assists in the task of tracking work hours, calculating salary, allowances and withholdings, ...

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Gusto Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Balance Sheet
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Currency
  • Multi-User
  • Notifications
  • Onboarding
  • P&L
  • Payroll
  • Scheduling
  • Tax Management
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Employee Engagement
Compare Pricing

Gusto Pricing Plans

Core

$39.00
Monthly
  • Full-Service Payroll
  • Employee Self Service & Profiles
  • Health Benefits Administration
  • Workers’ Comp Administration
  • Expert Support
  • $6/Employee + $39/Month

Complete

$39.00
Monthly
  • Employee Offers & Onboarding
  • Paid-Time-Off Requests
  • Employee Directory & Surveys
  • $12/Employee + $39/Month

Concierge

$39.00
Monthly
  • Certified HR Pros
  • HR Resource Center
  • $12/Employee + $149/Month
  • Dedicated Support

Plans starting from: $39.00/month Credit card required: No

Gusto FAQs

Does Gusto offer guides, tutorials and or customer support?

Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

What are some applications Gusto is commonly used in tandem with?

It is commonly used in tandem with accounting software.

Does Gusto integrate with any other apps?

Integrations: Freshbooks, Xero, QuickBooks Online, QuickBooks, Aplos, TSheets, When I Work, Deputy, Ximble, Boomr Mobile Time Tracking, eBillity Time Tracker, Homebase, Expensify, Receipt Bank.

Does Gusto offer multi-user capability (e.g. teams)?

No.

What is Gusto generally used for?

This service is generally used for payroll management.

Does Gusto offer an API?

Yes, it offers API.

Who are the main user groups of Gusto?

Main users of Gusto are small businesses with 10-50 employees.

What platforms does Gusto support?

This is a web-based software.

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Gusto User Reviews

Average User Rating:
4.03/5 based on 49 user ratings.
Your Rating:
User profile picture

A Clean UI and a Excelent work!

// Sales Manager at ConocoPhillips

What do you like about Gusto?

The best of taste is the neat, clean and responsive user interface, your customer service team, always available with almost all the problems, the generation of payroll with the descriptive documentation makes it too good, the complete automation and the due management of parties makes the taste a pretty good software.

What do you dislike about Gusto?

I would like to see them add internal triggers and reminders if they have not already done so, so the system would notify us of employee birthdays and work anniversaries. They already have a good welcome email implemented on behalf of the new employees, so the potential is there.

What have you been using it for and what problems did Gusto solve?

With Gusto we were able to put our human resources into operation in just a couple of days with the new system. Users are happy with the ability to access their own portal and retrieve tax documents and payment receipts on their own.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

The friendliest payroll company!

// Content Marketer at IncentFit

What do you like about Gusto?

We use Gusto for our startup and LOVE it. From the very start, on-boarding as a new employee is simple, friendly, and starts everyone off on the right foot. The software feels like I'm interacting with a very very nice HR manager who is also my friend, and that's kind of the vibe we want at our company.

The dashboard makes it easy to see your pay, benefits, and profile. It was also easy to select which benefits you want, and to change them as needed.

My favorite feature: emails that say "yay, you got paid today!" always make me smile.

What do you dislike about Gusto?

The only thing that I don't like about Gusto is that commuter benefits are handled on a separate website that requires you to create another account to manage them. I believe this is because commuter benefits are managed via a debit card? It's not a huge hassle, but it was the only part of Gusto that wasn't seamless. But really, we have very few complaints at all.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
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