Shiftboard is intended for businesses, establishments, agencies, municipal governments, and organizations that depend a lot on scheduling in managing employees. It is a software-as-a-service (SaaS) application for small and medium-sized companies and organizations with hourly workforces. What it does is integrate a multitude of scheduling, employee management, onboarding, timekeeping, and applicant tracking tasks that help HR work easier, more convenient, and efficient.
Basically, Shiftboard users have the advantage of automating hourly workforce scheduling, as well as getting access to a good platform of real-time communication, while also handling day-to-day management responsibilities.
The main goals of Shiftboard are to lower labor costs, improve business/organizational processes and people management, and increase the company or organization’s productivity.
Shiftboard is a database for business and organization leaders who want to simplify workforce environments. It automates even the most complex process or task. As such, it helps eliminate errors and misses, therefore improving consistency and efficiency.
Additionally, Shiftboard offers a solution fit for any type and size of the workforce. No matter what your business, establishment, agency, or organization offers or provides, there is a solution that’s perfect for what you need. It is ideal for a variety of industries and is as flexible as scheduling tools should be.
Shiftboard is also a simple and easy to use tool. Users do not have to be a technical or technology expert to utilize it well. Aside from scheduling, employee management, onboarding, employee management, and applicant tracking, it allows users to benefit from other relevant features: different timekeeping options; employee information or personnel profiles; swap shifts; send email or text messages, notifications, and financial reports; and more. Furthermore, these are all done in real time.
HR managers and personnel also benefit from Shiftboard’s job application management platform. As such, checking applicant information and scheduling interviews becomes easier. Thus, users don’t have to depend on whiteboard notes, spreadsheets, and post-its when they need to find resources and manage employee and applicant schedules.
To take advantages of these features, users do not need to go through a complex process. Since Shiftboard is a web-based tool—with apps for iOS and Android mobile devices—accessing it is quite easy. All a user has to do is go to shiftboard.com and access the login page. Before doing this, however, users should make sure their business or organization is already registered with Shiftboard.
Once a user has logged in, the Shiftboard interface will appear on-screen. There are two main parts that users need to pay attention to: the telephone recording system that manages users’ shift clock in and clock out and the virtual time card system and online scheduling used for managing time cards and schedules.
From then on, everything is basically easy to access with several clicks. There are drop-down menus and tabs users can utilize to bring them to the task or page they want. There are command tabs for Shifts, Personnel Profiles, Finance, Charts/Graphs, and People, as well as a consolidated page that provides users access to All Reports.
Reports are especially helpful because users can see who is working on a particular task or project and when the important due dates are. As such, businesses and organizations are provided a rough estimate of the resources and costs involved in each task or project (for example labor needs, costs, and scheduling) for a particular week or length of time.
There are more or less seven drop-down menus on the Report page, including a tool that allows users to choose the number of days the task or project is supposed to take.
The Report page also shows users a Shift Coverage summary that specifies the departments or personnel group involved, how many shifts are covered, and how many are still open. Thus, management and HR personnel are able to get an idea of the total shift coverage (displayed as a percentage).
Shiftboard is not only good for company managers and HR personnel, it is also accessible to employees. In fact, they even have the option to self-schedule their shifts.
It is essential, however, to note that Shiftboard is a scheduling tool and not a calendar system, despite being more comprehensive and functional.
Shiftboard is a convenient scheduling (and employee management) tool because it is simple and, again, does not require users to undergo any form of training. Once Shiftboard is up, users can see and access all the essential things they need from the tool: shift/schedule selection, calendar viewing and printing options, and vital contact details.
Shiftboard’s primary and most important benefit is its capacity to optimize a company or establishment’s hourly workforce. This takes a lot of load off from the employer and managers. What makes it an even better tool is the fact that it is easily accessible online so management can be done in real time.
As a result of this benefit, users enjoy several other advantages when maximizing the capabilities of Shiftboard.
Since the hourly workforce is automated and greatly improved, there is also an increase in the productivity level of employees. In addition, workers perform better and turn in higher quality results. Likewise, there is also a decrease in the company’s turnover percentage.
Another good end result is efficiency in the scheduling system. Companies, establishments, and organizations no longer have to worry about schedule confusions, shift inconsistencies and errors, and the likes.
Shiftboard is multifunctional. It’s not only intended for better scheduling management; it is also capable of performing other tasks that make business owners and managers’ day-to-day responsibilities easier to achieve. Users can also do time and attendance tracking, labor forecasting, applicant management, and various reporting tasks.
These functions are easy to use and understand. There are no complex requirements or procedures to complete before users can utilize the online tool. Additionally, since it is a SaaS application, it can be accessed anytime and anywhere, as long as there is an internet connection.
Shiftboard is not only a big help to business owners and managers; it also helps empower the workers. Employees have access to the online schedules and are given the advantage of self-selecting their shifts (from the ones that are available). While some managers may not like the idea, it really is a big help, especially if scheduling eats up a lot of your time. Allowing employees to choose from available shifts also takes a lot of load off the schedule manager’s shoulders.
Also, if users need assistance, Shiftboard provides it in the best way possible. It has a team of consultants and experts who are trained to work with customers in optimizing the tool or software’s capabilities.
Shiftboard is also extremely flexible, particularly in terms of the industries it serves. It works for the healthcare, hospitality, events, education, call centers and customer support, consumer services, and logistics industries. Its customer base and reach are also quite wide as it has users in both domestic and international locations.
There are three pricing plans available for Shiftboard customers: Basic, Professional, and Enterprise. Below are the details of each plan.
Basic Plan – $2 per user
- Up to 20 teams
- Intended for basic scheduling needs
- Scheduling workflow
- Mobile apps
- One profile type
- Allows texting and email alerts
- News board
- Basic reporting
- Integration: Open API
Professional Plan – $4 per user
- Has basically all the important tools for optimized scheduling
- All the basic plan features
- Unlimited number of teams
- Five profile types
- Allows site branding
- Custom profiles
- Member documents
- Member rating
- Time off requests
- Premium two-way texting
- Standby lists
- Advanced reporting
- Time and attendance
- Integrations: single sign-on, third-party software, and payroll
Enterprise Pricing Plan – $7 per user
- Ideal for large organizations’ workforce management
- All Professional features
- Unlimited number of teams
- Unlimited profile types
- Asset scheduling
- Custom reports
- Compliance alerts
- Applicant tracking
- Job board
- Demand planner
- Training tracker
- Integrations: drop point service
Shiftboard also offers a price bundle for one-time events.
Shiftboard is a good HR scheduling software solution that offers a lot of help to businesses, establishments, and organizations that need a user-friendly multifunctional scheduling tool. It takes away a lot of the heavy work from the managers—and even from the company owners. Certainly a product worth considering.