"benefitexpress is a full service, benefits outsourcing administrator, offering best-in-class a la carte solutions to solve health and welfare benefits administration needs."
It’s time for a benefits administration partnership that works. In a world of consumer-driven health, our fully outsourced solution helps employees make informed benefits decisions, enhancing employee engagement and satisfaction.
Our benefits administration services are led by our trusted relationship-driven team of benefit-wise experts and include cloud-based benefits administration, online enrollment, payroll carrier integration and EDI, a full-service customer care center and so much more. Additional, standalone benefits administration options include ACA compliance, direct bill, reimbursement administration, total compensation statements and benefits communication services.
Serving national retailers, educational institutions, healthcare systems, government groups and enterprise-level manufacturers, we have extensive administrative experience that allows us to strategize effectively, automate complicated process and react quickly to client’s issues in any sector – which ultimately saves clients time, money and stress.
With our modern systems, smooth implementation processes and service-first mentality, our technology was built with a vision to simplify processes and the understanding that benefits can be a complicated landscape to navigate for both employees and employers.
We’re more than a benefits administration vendor—we're an extension of your team. From setup and implementation to day-to-day support, your dedicated Client Delivery team will be your guide.
Regional Restrictions: United States
Customer Care Center
COBRA and Direct Billing
Dependent Eligibility Audits
Total Compensation Statements
Decision Support Technology
Voluntary Lifestyle Marketplace
Benefits administration outsourcing
Integrations: Optum, Ultimate Software, Corestream, Aflac, AIG, Allstate, Boston Mutual, Colonial Life, Guardian, Humana, ING, Prudential, Summit HR & Payroll, MetLife, OneAmerica, Principal, TexasLife, UNUM, VOYA, Transamerica, Trustmark, DHS Group, Lincoln Financial Group, The Manhattan Life Insurance Company
This is a web-based platform with complimentary Android and iOS applications.
Users of My Benefit Express are mid-size enterprise companies between 3,000-30,000 employees and insurance professionals who work with employer groups of that size.
My Benefit Express is commonly paired with other HCM and HRIS software.
Support: full-service customer care center (phone, email), resource center, dedicated account team, decision support technology, health plan comparison tool, helpful videos, documents library
Yes, it offers API.