LabiDesk

What is LabiDesk?

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat.

LabiDesk is all-in-one help desk software with multiple support channels: Shared Email Inbox/ Ticketing System, HelpWidget, Knowledge Base, Chat. It helps manage incoming requests, onboarding, and communication with customers and leads.

Customizable HelpCenter with Articles & FAQ for Self Service;
HelpWidget with automatic replies, to reduce number of incoming requests;
Shared Email Inbox/ Ticketing System to properly and in timely manner work on the customer issues;
Canned Responses/ Macros for your Agents;
SLA,Department and Agents Roles and Routing.

Compare LabiDesk

LabiDesk Awards

LabiDesk currently scores 84/100 in the Support & Helpdesk category. This is based on user satisfaction (88/100), press buzz (40/100), recent user trends (falling), and other relevant information on LabiDesk gathered from around the web.

The score for this software has improved over the past month. What is this?

labidesk.com

Support & Helpdesk Market Radar

LabiDesk Product Overview

Languages Supported: English, French, German, Spanish

Support & Helpdesk Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in April 2024.

No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...

FREE DOWNLOAD Support-&-Helpdesk-Software-Buyer-Guide-2018.pdf