What is SurveyMonkey?

"SurveyMonkey is an online survey creation platform."

SurveyMonkey provides customizable online surveys, in two versions: free, with survey creation capability, and paid, with back-end features, such as sample selection, bias elimination, and data representation.

The main purpose of this platform is to help its users make better decisions. It generates a positive experience for both survey creators and for the targeted audience. DYI researchers can perform data analysis, helping business owners in brand management, and consumer-focused marketing.

The intuitive interface makes it easy to create professional surveys, which can be emailed or posted on social media. Busines users get real-time customer satisfaction data - a key basis for improving their products or services - and can also learn about their employee engagement, or market trends.

SurveyMonkey scored 84/100 in the Survey & Polling category. This is based on user satisfaction (74/100), press buzz (69/100), and other relevant information on SurveyMonkey gathered from around the web.

The score for this service has declined over the past month. What is this?

  • SurveyMonkey
  • SurveyMonkey
  • SurveyMonkey
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Survey & Polling Market Radar

SurveyMonkey Product Overview

  • Survey Templates

  • Skip Logic

  • Answer Validation

  • Customizable Survey Links and Design Themes

  • Export Results to Excel and PDF

  • Custom Branding

  • Reach the Right People

  • Email Distribution

Languages: English, Spanish, Portuguese, German, Dutch, French, Russian, Italian, Danish, Swedish, Chinese, Japanese, Korean, Turkish, Norwegian, Finnish
THE ULTIMATE Software Buyer Guide 2018

The Ultimate Survey & Polling Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in October 2018.

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...


SurveyMonkey Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Template Designer
  • Net Promoter Score
Compare Pricing

SurveyMonkey Pricing Plans


  • Unlimited Surveys
  • 10 Questions per Survey
  • 100 Monthly Total Responses
  • 24/7 Customer Support via Email
  • Team Accounts & Tools
  • Quizzes


Monthly Subscription
  • 1,000 Monthly Responses
  • Unlimited Questions per Survey
  • Customized Surveys
  • Data Exports
  • Survey Analysis


Yearly Subscription
  • Unlimited Responses
  • 2 Users Total - All Team Tools
  • Advanced Data Exports
  • Customized Survey Experience
  • Survey Logic
  • Advanced Survey Analysis
  • Multilingual Surveys
  • SurveyMonkey Industry Benchmarks


Yearly Subscription
  • Advanced Survey Logic
  • White Label Surveys

Plans starting from: $39.00/month Credit card required: No

SurveyMonkey FAQs

Who are the main user groups of SurveyMonkey?

Users of SurveyMonkey are SMEs, large enterprises, startups.

Does SurveyMonkey offer an API?

Yes, SurveyMonkey offers REST-based API.

Does SurveyMonkey integrate with any other apps?

Integrations: Slack, Salesforce Sales Cloud, MailChimp, Trello, HubSpot Marketing, Peek Pro Tour Operators, HubSpot CRM, TeamSupport.com, Zoho CRM, Wrike, Zapier, Hootsuite, Infusionsoft, Freshdesk, SharpSpring, Hatchbuck, Arlo Training & Event Software, QuickTapSurvey, ClicData, ActiveCampaign.

Does SurveyMonkey offer multi-user capability (e.g. teams)?

Yes, there is multi-user capability offered.

What are some applications SurveyMonkey is commonly used in tandem with?

This serviced is commonly used in tandem with CRM and analytics tools.

Does SurveyMonkey offer guides, tutorials and or customer support?

Support: Tips, Help Center.

What is SurveyMonkey generally used for?

This service is generally used for online surveys creation.

What platforms does SurveyMonkey support?

This is a web-based service, with Android and iOS native apps offered.

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SurveyMonkey User Reviews

Average User Rating:
3.71/5 based on 141 user ratings.
Your Rating:
User profile picture

Survey software with great design and dashboard functionality

// Freelance Graphic Designer at Self-employed

What do you like about SurveyMonkey?

Survey software with great design and dashboard functionality, it is by far the most advanced dashboard for creating impressive survey.
The customers seem much more pleased and the completion rate is higher than other delivery methods.

What do you dislike about SurveyMonkey?

It is good as it is complex, it can take some time to realize one but it can be custom made for every necesity.

What have you been using it for and what problems did SurveyMonkey solve?

Surveys and delivery

Ease of use
Value for money
Customer service
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