piHappiness

What is piHappiness?

piHappiness is a Comprehensive Real-time Customer Feedback Management and Survey Platform, measuring Customer Satisfaction.

piHappiness is a comprehensive real-time customer feedback app and survey platform and measures customer satisfaction. The software uses multiple metrics like emoticons, NPS scores, feedback categories and reasons, single and multiple questionnaires and open text using tablets, iPads, online surveys to capture customer satisfaction. With customized reports and dashboards, access real-time feedback, analyze and act swiftly to resolve issues instantly and efficiently.

Compare piHappiness

piHappiness currently scores 67/100 in the Feedback Management category. This is based on user satisfaction (72/100), press buzz (31/100), recent user trends (falling), and other relevant information on piHappiness gathered from around the web.

The score for this software has improved over the past month. What is this?

www.pihappiness.com

Feedback Management Market Radar

piHappiness Product Overview

Languages Supported: English, Arabic, Danish, German, French, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Romanian, Spanish, Russian, Swedish, Indonesian

Feedback Management Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in April 2024.

Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...

FREE DOWNLOAD Feedback-Management-Software-Buyer-Guide-2018.pdf

piHappiness Features

360 Degree Feedback
Analytics
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Employee Database
Employee Incentive Management
External Integrations
Feedback Management
Forecasting
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-Account
Multi-App
Multi-Currency
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Click-to-Dial
Employee Engagement
Review Monitoring
Template Designer
Net Promoter Score
Custom Assessments
Performance Reviews
Objectives Tracking
Comparative Reporting
Competency Assessment
Competency Scale
Gap Analysis
Mobile App
PDF Export
Multi-Source Feedback
Online Surveys
Paper Surveys
Participation Statistics
Performance Appraisal
Relationship Filtering
Department Rules
Review Moderation

piHappiness Pricing

piHappiness Pricing Plans

Basic

$49.99
1 user(s) / month

Companies (Max 1)
Locations(Max 1)
Smileys
Categories (Reasons)
Open Text Question
Email Notifications ( 10,000 Per Subscription)
Real time fusion charts
Custom Demographics
Response based Questionnaire
Promotional Video
Feedback Questionnaire
Download Reports
Web Reports
eMail Support

Premium

$99.99
2 user(s) / month

Companies (Max 2)
Locations(Max 10)
Smileys
Net Business Promoter Score
Categories (Reasons)
Open Text Question
Email Notifications (100,000 Per Subscription)
Real time fusion charts
Custom Demographics
Response based Questionnaire
Promotional Video
Custom Intro Screen
Question with sub-questions
Feedback Questionnaire
Customer Participation Confirmation
Download Reports
Web Reports
eMail Support
Offline tablet survey

Premimu +

$149.99
10 user(s) / month

Companies (Max 10)
Locations(Max 100)
Smileys
Net Business Promoter Score
Categories (Reasons)
Open Text Question
Email Notifications (500,0000 Per Subscription)
Real time fusion charts
Consulting *
Premium Support
Custom Demographics
Online Survey Link
Survey Links by SMS *
Implementation *
Happiness Program Management *
Response based Questionnaire
Promotional Video
Branding Filler
Custom Intro Screen
Question with sub-questions
Multi Category Selection
Feedback Questionnaire
Customer Participation Confirmation
Download Reports
Web Reports
Offline tablet survey
Survey by QR Code

Corpoate

Custom
100 user(s) / month

Companies (Max 100)
Locations(Max 1000)
Smileys
Net Business Promoter Score
Categories (Reasons)
Open Text Question
Customer Demographics
Email Notifications ( 1,000,000 Per Subscription)
Real time fusion charts
Consulting *
Premium Support
Custom Demographics
Online Survey Link
Survey Links by SMS *
Implementation *
Happiness Program Management *
Response based Questionnaire
Promotional Video
Group Live Dashboard
Branding Filler
Custom Intro Screen
Question with sub-questions
Multi Category Selection
Feedback Questionnaire
Customer Participation Confirmation
Download Reports
Web Reports
Multilingual Survey
eMail Support
Offline Tablet Survey
Survey by QR Code

Plans starting from: $99.99/month Credit card required: Yes

piHappiness FAQs

Does piHappiness offer an API?

In piHappiness, with APIs and Webhooks, you can connect the platform to other tools and apps.

What is piHappiness generally used for?

It is a valuable tool for customer-centric businesses.to capture customer feedback and offers a measure of customer satisfaction. The feedback software accounts for a seamless and flawless capture of customer feedback. piHappiness has a range of applications that include:

Collecting and Building Feedbacks and Surveys

piHappiness survey builder assists in building beautiful and customized surveys.

Multi-channel feedback: Captures customer feedback via multiple modes including Android Tablets, iPads, Automated Kiosks, and Web.

Multi-lingual feedback: The feedback software supports more than 90+ languages and enables the customer to give feedback in their desired language.

Customizable Reports and Robust analytics

piHappiness offers customizable reports and allows to view reports in multiple forms for easy interpretation of data. Receive real-time customer feedback round the clock for a whole year. Schedule to receive daily, weekly and monthly feedback reports delivered to your inbox and keep track of customer feedback round the clock.

Robust analytics helps gain critical insights offering comprehensive customer experience and satisfaction.

Drill-down Reports and Resolves Issues

Analyze data focus on areas that warrant improvement based on customer feedback. Act swiftly and resolve the issues efficiently to improve customers delight.

Does piHappiness offer multi-user capability (e.g. teams)?

Yes, piHappiness offers Multi-User Capability and Team Management.

What platforms does piHappiness support?

piHappiness - Customer Feedback App supports multiple platforms including

Google Play
App Store
Desktop / Web

Who are the main user groups of piHappiness?

The main user groups of piHappiness - Customer Feedback App & Software include

Education
Healthcare
Retail
Events and Expo’s
Restaurants
Hotels & Leisure
Travel & Tourism
Entertainment & Amusement Parks
Real Estate & Properties
Banks & Financial Institutions
Insurance
Automobile
Transport services

Does piHappiness offer guides, tutorials and or customer support?

Yes, piHappiness Customer Feedback App does offer guides, video and audio tutorials and dedicated customer support 24X7 ensuring quality services round the clock.