"Emolytics measures customer experience through the prism of emotion, scientifically, helping businesses make informed decisions impacting results."
Emolytics S.A. is a spin-off company from Université catholique de Louvain (UCL). Emolytics, its core product, continuously measures the quality of the interactions between companies and their customers through the prism of emotions.
Through an innovative and user-friendly market research software-as-a-service platform, Emolytics captures and analyzes multiple dimensions of the customer experience through multiple channels (websites, emails, invoices, ads, events, POS).
Emolytics computes and translate customers’ feedback into data sets which are given a special human angle/touch through a unique KPI: the Emoscore.
Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in January 2019.
Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...FREE DOWNLOAD Survey-&-Polling-Software-Buyer-Guide-2018.pdf