"Support.com provides remote PC diagnostic and repair services to improve the home network performance."
Support.com Cloud is a cloud-based customer support platform that minimizes customer effort and maximizes the benefits customers get from your products. It diagnoses and fixes computer issues for their customers.
The Support.com makes most of its technology to manage machines and run an automated solution for fixing PC problems faster and more efficiently. It also has an embeddable step-by-step self-service widget with agent-assisted support.
Self-Support is cloud-based tech support software designed to improve the self-service environment and customer experience. Agents can provide their customers with step-by-step directions and support to resolve their technical issues.
The service also provides reliable analytics for customer satisfaction insights.
Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in September 2018.
No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...FREE DOWNLOAD THE-ULTIMATE-Support-&-Helpdesk-Software-Buyer-Guide-2018.pdf
Integrations: Salesforce, NetSuite, Zendesk.
Support: Videos, Webinars, Phone Support, Email Support.
This service is generally used for remote PC diagnostic and repair.
Users of this service are individuals, SMEs, and large companies.
It is commonly used in tandem with CRM applications.
Yes, it offers REST API.
This is a web-based service.