What is Helpsumo?

"Helpsumo is an fast, elegant and trusted online based help desk software that provides professional support to your products and services"

Helpsumo is one of the best customer support software on the market. Helpsumo is a complete online helpdesk solution that offers a flexible ticketing system, E-mail, social media, live chat and self-help knowledge base solutions.

Helpsumo is a feature packed solution designed for the needs of all small business. It provide different types of pricing plans for all size of business. For more details, visit our website.


Helpsumo scored 54/100 in the Support & Helpdesk category. This is based on press buzz (25/100), recent user trends (falling), and other relevant information on Helpsumo gathered from around the web.

The score for this service has improved over the past month. What is this?

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Support & Helpdesk Market Radar

THE ULTIMATE Software Buyer Guide 2018

The Ultimate Support & Helpdesk Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in November 2018.

No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...

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Helpsumo Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
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