"Helprace is a customer service software with a help desk, self-service portal and community."
Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:
1) Prioritize ideas, questions and praise (and act on them)
2) Provide instant answers using Helprace search and self-service
3) Solve every customer issue using a simple help desk ticketing system.
Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.
Helprace scored 82/100 in the Support & Helpdesk category. This is based on user satisfaction (83/100), press buzz (46/100), and other relevant information on Helprace gathered from around the web.
| The score for this software has declined over the past month. What is this? |
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Online Community and Feedback Widget
Knowledge Base for Self-Service
Help Desk / Ticketing System
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