Helprace
| Primary category: | Support & Helpdesk Software |
| User Ratings: | 4.8/5 (2 ratings) |
| Related Categories: | Feedback Management |
| Pricing Model: | freemium |
| Social Followers: | 68 likes 4k followers |
Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:
1) Prioritize ideas, questions and praise (and act on them)
2) Provide instant answers using Helprace search and self-service
3) Solve every customer issue using a simple help desk ticketing system.
Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.
The Support & Helpdesk application Helprace scored 72/100. This is based on user satisfaction (96/100), press buzz (65/100), recent user trends (rising) and other relevant information on Helprace gathered from around the web.
| The score for this service has declined over the past month. What is this? |
Online Community and Feedback Widget
Knowledge Base for Self-Service
Help Desk / Ticketing System
| Company Info | |
|---|---|
| Founded | 2011 |
| Based in | Tampa |
| Employees | 11-50 |
| 3 Month Trend | |
|---|---|
| Alexa Rank: | 307880 |
| 3 Months Change: | 47550 |
Languages: English
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