Primary category: Support & Helpdesk Software
User Ratings: 4.8/5 (2 ratings)
Related Categories: Feedback Management
Pricing Model: freemium
Social Followers: 68 likes   4k followers

What is Helprace?

Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:

1) Prioritize ideas, questions and praise (and act on them)

2) Provide instant answers using Helprace search and self-service

3) Solve every customer issue using a simple help desk ticketing system.

Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.

72

The Support & Helpdesk application Helprace scored 72/100. This is based on user satisfaction (96/100), press buzz (65/100), recent user trends (rising) and other relevant information on Helprace gathered from around the web.

The score for this service has declined over the past month. What is this?
  • Helprace
  • Helprace
  • Helprace

Helprace Product Overview

  • Online Community and Feedback Widget

  • Knowledge Base for Self-Service

  • Help Desk / Ticketing System

Helprace Features, Audience & Platforms

  • 360 Degree Feedback
  • Analytics
  • API
  • Feedback Management
  • Notifications
  • Email Integration
  • Billing/Invoicing
  • Customer Management
  • Social-Media Integration
Who uses Helprace:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Helprace

Company Info
Founded 2011
Based in Tampa
Employees 11-50
3 Month Trend
Alexa Rank: 307880
3 Months Change: 47550
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Languages: English

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