Primary category: Support & Helpdesk Software
User Ratings: 0.0/5 (0 ratings)
Pricing Model: freemium, from $49.00/month
Social Followers: 3.64k likes   72 followers
Generally used by: Freelance, Startups, SMEs, Agencies, Enterprises

What is DiamanteDesk?

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.


The Support & Helpdesk application DiamanteDesk scored 24/100. This is based on user satisfaction (0/100), press buzz (43/100), recent user trends (falling) and other relevant information on DiamanteDesk gathered from around the web.

The score for this service has declined over the past month. What is this?
  • DiamanteDesk
  • DiamanteDesk
  • DiamanteDesk
  • DiamanteDesk
  • DiamanteDesk
  • DiamanteDesk

DiamanteDesk Product Overview

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

DiamanteDesk Features, Audience & Platforms

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration
Who uses DiamanteDesk:
Desktop Platforms:
Web App
Mobile Platforms:

Stats & Other Information on DiamanteDesk

Company Info
Founded -
Based in -
Employees -
3 Month Trend
Alexa Rank: 1991480
3 Months Change: 239838

Languages: English

DiamanteDesk FAQs

Does DiamanteDesk offer an API?

DiamanteDesk provides full control of the system via API

What is DiamanteDesk generally used for?

For customer support

Who are the main user groups of DiamanteDesk?

Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

Does DiamanteDesk offer multi-user capability? (e.g. teams)


Does DiamanteDesk integrate with any other apps?

Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
Bug-tracking/project management tools (Jira, YouTrack, Redmine)

Does DiamanteDesk offer guides, tutorials and or customer support?

DiamanteDesk Documentation (on our website)
Installation Guide (on our website)
Upgrade Guide (on our website)
Customer Support Online 24/7 (Live Rep)

DiamanteDesk Alternatives

Page last modified:

DiamanteDesk User Reviews

No reviews yet. Rate this app or be the first to review!
Back to top