Primary category: Support & Helpdesk Software
User Ratings: 4.6/5 (296 ratings)
Related Categories: CRM
Pricing Model: trial/premium
Social Followers: 44k likes

What is Desk.com?

Grow your business, not your support queue.

Desk.com is an online customer support application that offers everything fast-growing businesses need to provide great customer service.

Desk.com allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.

With Desk.com, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.

90

The Support & Helpdesk application Desk.com scored 90/100. This is based on user satisfaction (91/100), press buzz (54/100) and other relevant information on Desk.com gathered from around the web.

The score for this service has improved over the past month. What is this?
  • Desk.com
  • Desk.com
  • Desk.com

Desk.com Product Overview

  • Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.

  • Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.

  • Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.

  • Help customers to help themselves with a self-service site built through Desk.com

Desk.com Features, Audience & Platforms

  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration
Who uses Desk.com:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Desk.com

Company Info
Founded -
Based in San Francisco
Employees -
3 Month Trend
Alexa Rank: 7476
3 Months Change: 771
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Languages: English

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