Online Travel Reservation and Management System, or OTRAMS, is a robust system created for consolidators, travel agencies, Online Travel Agencies (OTAs), and Destination Management Companies (DMCs).
The software offers highly customizable Business-to-Business (B2B) and Business-to-Customers (B2C) booking engines that fit your needs. It has Travel Extensible Markup Language (XML), Application Programming Interface (API) integration, and mobile applications for flexibility and convenience.
OTRAMS offers a simple and secure Enterprise Resource Planning (ERP) system and comes with powerful features for travel reservation management, travel inventory management, and much more. It also provides a versatile back-office system.
The software has end-to-end solutions to the travel industry and enables users to provide exceptional customer services to their clients. The web-based system enables travel businesses to accomplish more with less time and manpower.
OTRAMS has a highly-advanced system that takes care of everything travel agencies need from a single console. The system manages bookings for flights, hotels, car rentals, and group booking requests for Meetings, Incentives, Conferencing and Exhibitions (MICE), and other services.
The software is equipped with an online travel booking engine, reservation and travel agent management, and a secure mid-office. Its features include activities booking, payment processing, revenue management, and guest management.
OTRAMS also provides users with tools to manage multiple branches. You can also have multilingual travel websites for greater business growth. Additionally, the system offers a payment gateway and accounting system integration, as well as many other features that become available with just a click.
The software employs a modern and dynamic system to meet all the requirements of travel agencies, guests, and travelers. It offers calendar management, Google application integrations, notifications, customer management, and other services that are tailored fit for every business. The software is equipped with flexible and secure features. Namely, it comes with a:
Hotel Booking System
OTRAMS offers a fast and customizable hotel booking system, allowing users to fulfill the needs of both their business and its customers.
- Allows guests to make instant bookings using mobile phones or from the web.
- Provides guests with real-time information about accommodation availability and pricing.
- Supports diverse languages and allows guests to make reservations from multiple currencies.
- Reservations are organized and can be canceled. Sub-agent users are created by the system for credit allocated to agents.
- OTRAMS comes with enhanced daily reports.
- Security features that keep data transactions safe.
Flight Reservation System
The system offers a complete platform so users can easily manage bookings, ticket reservations, inventory, and agent control with ease. Through OTRAMS:
- Users have the option to book multi-stop-over or multi-city flights with detailed fare summary.
- The system displays the flight and hotel options and flight details as well as the fare rules and baggage information.
- Travelers are able to sort and filter the preferred departure time, layover duration, trip time, and other considerations.
- Passengers are able to select seats and have the option to view booking details, as well as print electronic tickets.
- Users have access to financial and reservation reports generated by the flight reservation system.
Transfer Booking Engine
OTRAMS also provides a smart transfer system that enables travel agents to book the car transfers of passengers. It has a number of features, such as:
- The system is compatible with most payment gateways and websites and allows payment of bookings through multiple payment gateways.
- It allows customers to choose the preferred vehicle type and opt for shared or private transfers.
- The software generates intelligence reports and insights to users on how the business is doing.
Car Rental Reservation System
OTRAMS provides online car rental reservation services through Extensible Markup Language (XML) connections with major suppliers. It provides a range of benefits to its users:
- The system provides real-time connections to Hertz and Europcar and other top car rental suppliers.
- OTRAMS’ integration with other travel services brings ease and convenience to users.
- The system is able to generate quotes easily and anytime.
- Users and customers get real-time availability of vehicles with OTRAMS.
- The software enables customers to rent cars anytime and anywhere.
- The system caters to promotions and discount rates.
Dynamic Packaging Software
OTRAMS provides a dynamic packaging module that automates the operations of travel companies of all sizes. The features of the software are as follows:
- Users are able to package and sell multiple products.
- The software offers Business to Business (B2B) and Business to Customers (B2C) selling models.
- It provides a system for users to sell packages through feeds from different channels.
- Travel agencies and users are able to create itineraries, invoices, vouchers, and bills.
- The software allows users to effectively manage markups and commissions.
Tour Operator Software
The OTRAMS tour operator software provides a centralized management system. Employing the latest technology, the software offers seamless integrations for better performance, productivity, and efficiency. The system also gives convenience to travel customers through its simple and intuitive user interface. OTRAMS helps users manage everything the easiest way and at one place. The software enables users to:
- Streamline the itinerary quoting process.
- Immediately respond to inquiries anytime and anywhere.
- Offer professional documentation.
- Generate business intelligence reports.
- Reduce overhead costs.
- Eliminate server costs and management with integrated cloud hosting, which is an optional feature.
Group Booking Software
OTRAMS enables users to effectively manage group bookings. Even if these are managed offline, the software enables users to track them as part of their reports and accounts. With the system, users are also able to open or block scheduling at a pre-defined time and avoid overbooking. The system allows users to:
- Track booking details for large groups.
- Provide quotation-based modules.
- Offer online secure payment.
- Manage bookings for meetings, incentives, conferencing, or exhibitions.
Miscellaneous Booking Services
The features of OTRAMS are not limited to flights, hotels, and car services—the software also allows users to provide clients with miscellaneous and standalone services that can be linked to their booking. This could be in the form of requests for a ride using a particular vehicle, special dinner at a restaurant, and others that are meant to give a memorable tour experience to customers.
Integration and Partnership
OTRAMS integrates with Trip Advisor’s hotel review database. Through this, customers are able to read the reviews and make well-informed choices. The software also integrates with social media and a multitude of travel service providers and suppliers. This enables any available travel insurance, transfers, activities, fraud protection systems, activities and tours, and a lot more to be integrated.
There is no pricing information available. Users have to contact OTRAMS to get a customized quote.
OTRAMS is an advanced software product that is designed to make life more convenient and productive for travel agencies and clients.
The software streamlines the business for small, medium, and large-sized businesses worldwide and provides solutions for all the complexities that come with travel and hospitality.
With its multilingual framework, comprehensive reporting, advanced automation, Customer Relations Management (CRM), and Content Management System (CMS) integrations, as well as other powerful features, OTRAMS offers an impressive bundle to its users that is worth checking out.