Zoho Assist

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What is Zoho Assist?

"Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe."

Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.


Zoho Assist scored 88/100 in the Remote Support category. This is based on user satisfaction (83/100), press buzz (66/100), recent user trends (rising), and other relevant information on Zoho Assist gathered from around the web.

The score for this software has declined over the past month. What is this?


Zoho Assist Awards

Zoho Assist Quality Choice Badge 2020 Zoho Assist Trusted Vendor Badge 2020 Zoho Assist Happiest Users Badge 2020
  • Zoho Assist
  • Zoho Assist
  • Zoho Assist
  • Zoho Assist

Zoho Assist Product Overview

  • Remote Support

  • Unattended Access

  • Screen Sharing

  • File Transfer

  • Multi Language Support

  • Session Recording

  • Reboot and Reconnect

  • Chat

  • Web based sessions

  • Simultaneous Sessions


Languages: English, German, French, Chinese, Swedish, Bulgarian, Japanese, Portuguese, Spanish
Compare Pricing

Zoho Assist Pricing Plans

Free Forever

Free
  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • UAC Compatible
  • Desktop App
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Organization Roles

Remote Support - Standard Edition

$10.00
1 user(s) / month
  • All in Free Edition +
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • 2 simultaneous Sessions

Remote Support - Professional

$15.00
1 user(s) / month
  • All in Standard Edition +
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 simultaneous Sessions

Remote Support - Enterprise

$25.00
1 user(s) / month
  • All in Professional Plan +
  • Departments
  • Session Recording
  • Session Audit
  • Remote Printing
  • Contacts Management
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • 6 simultaneous Sessions

Unattended Access - Standard

Custom
25 unattended computers/month
  • Computer Grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session Notes
  • File Transfer
  • Rebranding
  • Rebranding
  • Session Confirmation
  • Mobile Apps for Technician
  • Unlimited Technicians
  • Advanced Reports

Plans starting from: $10.00/month Credit card required: No

Zoho Assist FAQs

Does Zoho Assist offer multi-user capability (e.g. teams)?

Yes

Who are the main user groups of Zoho Assist?

  • Outsourced IT & MSP Support
  • Customer Support
  • IT Help Desks

Does Zoho Assist integrate with any other apps?

Fresh desk
Jira
Spiceworks
Zendesk
Zoho Desk
Service Now
Zoho SalesIQ

What are some applications Zoho Assist is commonly used in tandem with?

Help Desk
Service Desk

What platforms does Zoho Assist support?

Windows
iOS
Android
Mac
Linux
Raspberry Pi

What is Zoho Assist generally used for?

  • Remote Support
  • Unattended Access

Does Zoho Assist offer guides, tutorials and or customer support?

  • Help Guide
  • Online Training
  • Webinar
  • Chat Support
  • Call

Does Zoho Assist offer an API?

Yes, API is available.

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