TeamViewer

You May Also Like


What is TeamViewer?

"TeamViewer is a full-featured, enterprise-capable remote access and shared-meeting software that runs under all desktop and mobile platforms."

TeamViewer is being downloaded at the rate of 30,000 times per hour, and there are currently 1.5 billion TeamViewer IDs, which is almost 1 in 5 of the worldwide adult population. This is a great illustration of this remote-support platform popularity, which is offered as a free non-commercial version, and paid business-capable version.

This software is developed mainly for IT-related use. It is support, collaboration, and telecommuting solution for desktop computers and mobile devices alike, supporting Windows, MacOS, Linux, Android, iOS, Chrome OS and BlackBerry OS. Except for remote control and online meeting, TeamViewer also features chat, file transfer, remote audio and video, VoIP, and session recording.

TeamViewer successfully manages meetings and presentations, allowing users to communicate interactively and effectively with just a few clicks. When it comes to the business use, the customer base of this platform consists of SMEs, and large enterprises, including Fortune 500 companies. TeamViewer is available in almost all countries, in over 30 languages.


TeamViewer scored 84/100 in the Remote Support category. This is based on user satisfaction (74/100), press buzz (66/100), recent user trends (falling), and other relevant information on TeamViewer gathered from around the web.

The score for this software has declined over the past month. What is this?


TeamViewer Awards

TeamViewer Quality Choice Badge 2020 TeamViewer Trusted Vendor Badge 2020
Crozdesk Icon

TeamViewer Review

Editors' Review by the Remote Support Software Review Team

TeamViewer is an online platform that allows multiple users to connect to multiple workstations from remote sites. This tool is helpful in ensuring collaboration and teamwork between different teams. This allows remote workers to access information and data that may only be accessible at a particular location.

With TeamViewer, several industries can make use of its services. It’s popular for individual users, small businesses and large corporations. For companies who rely heavily on teamwork, despite not being in the same place, TeamViewer is an asset for remote control, file transfer and desktop sharing.

TeamViewer is also not limited to a one-way control system, as you can pass control from one person to another with ease.

If you’re handling a business that deals with multiple remote sites all at once, then you need a single, centralized software solution to connect them. Without one, it becomes challenging to keep up to date with your team members and the progress regarding their projects.

To increase productivity and efficiency, especially when dealing with multiple teams at the same time, you might need TeamViewer to help oversee and manage the projects your workforce is pushing out.

TeamViewer Features

TeamViewer offers many intuitive and helpful features for users, including:

Remote Desktop

Under this category, you’ll find several powerful tools that will help you control computers from a remote location. This includes cross-platform access, mobile device access, iOS screen sharing, remote printing and flexible file-sharing options. With these products, you can connect across multiple platforms, benefit from enterprise-class security and scalability and transfer files using several file sharing methods as offered by TeamViewer.

Remote Team Management

TeamViewer is a solution that focuses on increasing efficiency and productivity within a large workforce. In line with this, it offers multiple tools such as channel groups, comprehensive reporting, user and device configuration management and multi-user support sessions. These tools are designed for management purposes as you’ll be able to see all details such as the individuals who worked on specific projects at a set time.

Better Collaboration

Knowing what your team is doing is crucial in ensuring your projects are finished on time and up to your standards. With the help of Whiteboard, Text Chat, Session Recording and Compression, Computers and Contacts and HD VoIP Voice and Video Conferencing, you don’t need to meet up with your team physically just to reach decisions on certain tasks and projects. This also makes it easier to view the progress of your teams as you can share your screens and transfer files with one another.

TeamViewer Homepage

TeamViewer Benefits

TeamViewer also provides users with many benefits, including:

Faster Transfers

TeamViewer’s powerful features make it easy for you to pass control or files between departments or teams. With its standard dual-window interface, you can just drag and drop files from one device to another. This enhances workflow and increases productivity within your teams.

Better Management

With cross-platform access and the ability to manage hundreds of devices at the same time, TeamViewer makes it easy to control and organize your business. You can even switch between different computers to see what other people are working on. This solution helps you stay in control of your workforce and their corresponding projects.

Greater Collaboration

Another aspect TeamViewer focuses on is team collaboration. In this platform, you can find multiple chat features such as whiteboard, HD VoIP, HD video conferencing and text chat. With these tools, you can expect better communication to be exchanged between team members. Some tools also let you record sessions and send them as presentations for training purposes.

TeamViewer Features

TeamViewer Pricing

While most software solutions base their pricing bundles on the available features found in each plan, TeamViewer calculates prices by how many users will be using the system. In line with this, each plan also has varying levels of functionalities.

For example, with the first plan, only one user can initiate a connection with a device one session at a time. However, most of these plans offer the basic features and connection tools your business needs.

All current subscription packages are priced per month but are billed annually.

In line with these, here are the pricing packages:

Single User

Priced at $49.00 per month, Single User only lets you use a single seat per session. This means a single person can connect to a device one session at a time.

Under this plan, you’ll also have access to custom branding, secure unattended access, remote printing, file sharing, cross-device access to desktops, device management, app customization and the ability to manage up to 200 devices.

Some add-ons are also available for this plan which includes TeamViewer remote management, mobile device support, TeamViewer Pilot and ServiceCamp.

Multi-User

The next pricing package is considered the best valued one. It offers multiple seats for one session, which means several people can initiate device connections all at the same time. With a fixed price of $99.00 per month, you’ll benefit from all features found in the previous plan but with a few new ones as well.

Instead of managing only just 200 devices, you’ll be able to manage 300. Additionally, you can add custom information to your devices. This helps you categorize them according to relevant details. You can also have user access reporting, which automates all connections into your devices such as Mac, Windows or Linux.

For Teams

The last plan, meant for teams in large corporations, offers multiple seats across three sessions. This allows multiple licensed users to initiate device connections up to three concurrent sessions at the same time. Priced at $199.00 per month, you can manage up to 500 devices and benefit from all the features found in the previous bundles.

With this plan, you can easily connect and keep track of several users and thousands of devices simultaneously. It also lets you deploy TeamViewer to thousands of devices, report on specific connections and use pre-built software integrations. These integrations include platforms working for CRM, help desk systems and top customer support.

If you’re not sure which pricing bundle addresses your business needs, then you can check out TeamViewer’s free 14-day business trial. This allows access to the platform for a 14 day period and will help determine which plan is right for you.

Conclusion

TeamViewer boasts of an all-in-one solution focused primarily on secure remote access and top support. With this package, you can access, manage and support all kinds of devices—computers, network machines, mobile phones and more—from multiple locations.

This improves productivity and efficiency within the workforce since connections are important in establishing teamwork. It’s highly accessible with robust features all designed to assist businesses and companies in staying on top of their IT infrastructure and processes.

  • TeamViewer
  • TeamViewer
  • TeamViewer
  • TeamViewer
  • TeamViewer
  • TeamViewer

TeamViewer Product Overview

  • Remote support

  • Remote administration

  • Group sharing

  • Remote printing

  • Session handover

  • Meeting management

  • Multi-platform

  • Two-factor authentication

  • Access control

  • Multi-language


Languages: English, German, Bulgarian, Czech, Danish, Greek, Spanish, Finnish, French, Croatian, Hungarian, Italian, Indonesian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Serbian, Swedish, Turkish, Ukrainian, Vietnamese, Chinese

TeamViewer Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Click-to-Dial
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Cloud Deployment
  • Remote Access
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring
Compare Pricing

TeamViewer Pricing Plans

Business

$31.90
Per month
  • Single-user license
  • Device management
  • Customizable customer modules
  • Meetings & Presentations
  • PC2PC, Mobile2PC
  • Wake-on-LAN

Premium

$59.90
Per month
  • Multi-user (floating) license
  • Device and user management
  • Customizable customer modules
  • Meetings & Presentations
  • PC2PC, Mobile2PC
  • Wake-on-LAN
  • User connection reporting
  • 1 channel (concurrent user)
  • Additional channels available (extra charge)
  • servicecamp integrated service desk

Corporate

$129.90
Per month
  • Device and user management
  • User and device connection reporting
  • 3 channels (concurrent users)
  • Mass deployment
  • 12 months of priority service

Plans starting from: $31.90/month Credit card required: No

TeamViewer FAQs

What is TeamViewer generally used for?

This service is generally used as remote access and shared-meeting app.

What platforms does TeamViewer support?

Windows, MacOS, Linux, Chrome OS, Android, iOS, Windows Mobile, BlackBerry.

Does TeamViewer integrate with any other apps?

Integrations: Active Directory, Avira, Mobile Iron, Salesforce, Jira, Microsoft Intune, Zendesk, Microsoft Dynamics, ServiceNow, Amazon WorkSpaces, Freshservice, Ninja.

What are some applications TeamViewer is commonly used in tandem with?

It is commonly used in tandem with Salesforce, Jira, Microsoft Intune, and Zendesk.

Does TeamViewer offer guides, tutorials and or customer support?

Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Does TeamViewer offer multi-user capability (e.g. teams)?

Yes, TeamViewer offers multi-user capacity.

Does TeamViewer offer an API?

Yes, it offers API.

Who are the main user groups of TeamViewer?

TeamViewer is available in almost all countries, in over 30 languages, for personal and business use.

TeamViewer Alternatives

Zoho Assist
  288 ratings 92/100
Remote Support
LogMeIn
  927 ratings 85/100
Remote Support
VNC Connect
  0 ratings 88/100
Remote Support
Splashtop
  45 ratings 88/100
Remote Support
BeyondTrust
  190 ratings 87/100
Remote Support
FLEEP
  27 ratings 87/100
Remote Support
Page last modified:

TeamViewer User Reviews

Average User Rating:
3.69/5 based on 2067 user ratings.
Your Rating:

Sentiment Scale
GreatLousy

User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated TeamViewer over time. It shows how existing users see TeamViewer with regards to its usefulness, ease of use, value for money and customer service.

Overall
8.4/10
Arrow Left Recent Older Arrow Left
Usefulness
8.5/10
Ease of use
9.2/10
Value for money
7.8/10
Customer service
8.1/10
User profile picture

"For the best access to a TeamViewer computer it is ideal"


What do you like about TeamViewer?

TeamViewer is a service that is responsible for doing work on a computer remotely and easier than doing it in person precisely when it is almost impossible to go to the place, TeamViewer allows us to access a previously authorized computer, either by mail, registration, password; to. You can modify what type of resources we want to have, either prioritizing the quality or speed of the remote connection. We can also send or receive files, images, audios or videos through TeamViewer through the connection.

What do you dislike about TeamViewer?

There are times when TeamViewer freezes and the connection is lost, it has happened to me that I must ask for the password again, and something a little annoying. This can be avoided by accessing by mail, but not all people are registered and it is a little more tedious. It is also a bit annoying that you always ask me for an update through notification, they should fix this, it is the only negative that has happened to me with this software.

What have you been using it for and what problems did TeamViewer solve?

I have solved several problems connecting through TeamViewer, since either I could not move to the place or it was simply not so easy to access. This is a program that everyone should have on their computer, since it makes work too easy. and the facility it offers is one of the best.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"With Teamviewer the remote connection between different teams is easier and more efficient."


What do you like about TeamViewer?

One of the great advantages of this software is that it has a function that allows other users to use the tools offered by Teamviewer without the need to install it on computers. Another feature that I like about this tool is that in addition to allowing remote connection, it also has a wide variety of functions to work collaboratively with other users.

What do you dislike about TeamViewer?

Its cost is quite high and its pricing plans are not very flexible. Another unfavorable aspect that I can mention about this software is that it cannot be used locally, it is mandatory to have an internet connection and it is also a little difficult to use.

What have you been using it for and what problems did TeamViewer solve?

Our experience with this software has been quite satisfactory, Teamviewer allows us to establish remote connections easily, quickly and easily. Plus, it's a great tool for providing remote support and assistance to customers and employees. Its interface is quite friendly and intuitive, so we had no problems with its implementation or use.

5/5
Usefulness
4/5
Ease of use
2/5
Value for money
4/5
Customer service
User profile picture

"A good product with a bad technical service"


What do you like about TeamViewer?

TeamWiewer has long been one of the best remote desktop connection programs on the market.
Easy to use both for home use and for companies that need this type of software for their operations by having different locations in the same city or different parts of the country or even the world, it is also used by those who provide computer services to people or companies independently, as well as workers who at some point do their work from home or that student who needs to share or retrieve some file or verify some data.
In itself it is still a good option since it is a program that demands little of the installed equipment even more if it is for small jobs but if not the problems are present.

What do you dislike about TeamViewer?

Their technical service is one of the most irresponsible in the market, getting to the point of being extremely late in responding to customer requirements and if they insist they give you excuses that sound more like they are doing you a favor than actually providing you with a paid service and if we add their recently updated rates it makes many think about continuing to use this program.

What have you been using it for and what problems did TeamViewer solve?

At first it helped us to solve basic equipment problems outside our headquarters but as we added more users the service was having problems.

3/5
Usefulness
4/5
Ease of use
2/5
Value for money
1/5
Customer service
User profile picture

"TeamViewer is the application remote control platform"


What do you like about TeamViewer?

TeamViewer is an incredible application designed for the improvement of everyone, in any aspect of life. It is an incredible platform to carry out a complete control and organization of an application, as well as to allow remote control of another equipment or connectivity device in the company. It allows sharing files, links, documents, images, providing online meetings, as well as being able to show each participant any detail that we have in mind. It has an incredible, easy and simple interface. Anyone without greater professionalism can access the application easily. It is compatible with any device, computer, laptop, tablet.

What do you dislike about TeamViewer?

TeamViewer is a very good application, the programming is simple and verified, but it is necessary that you have a stable and good internet connection, so that this mode does not exist present interference that can alter the programming or sharing of any file, image, or quality video It is also important to note that when you want to use the program for two processes as the process becomes somewhat complicated and even often tedious, grant interference and slowness present that prevent the application operated in the right and proper way. TeamViewer is a good application but it needs to improve those details so that the programming and operation of other computers operate quickly

What have you been using it for and what problems did TeamViewer solve?

TeamViewer has given me great beneficial benefits in the productivity of my company. Through this program I can easily connect and run meetings and videoconferences with friends, clients and partners and address issues relevant to work and productive development. Now it is much simpler, since you can maintain an interaction is precise schedules, as well as the fact of sharing any type of file through this platform. Through this platform I can also obtain remote and complete control of other devices and also detect any detail, inconvenience or show preference information

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"The best name for remote support and online meeting"


What do you like about TeamViewer?

This is software is used by many companies for remote support and online meeting.There are many software in market for remote support but whenever you ask anybody to share screen ,the fist name comes team viewer.This is very easy to use and security feature of this is very strong.Our team is using this from last 6 years.Both option of software is available in the market personnel and business.

What do you dislike about TeamViewer?

Sometimes it hangs ,i dont know it is because of internet speed on Team viewer issue.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Best for remote control"


What do you like about TeamViewer?

team viewer is one of the best software available for remote access and file transfer. It is easy to use and very user friendly, i'm currently using this for more than 3 years for supporting my customers.

What do you dislike about TeamViewer?

there is nothing much to hate about team viewer. it is already in best stage and works well across all devices.

What have you been using it for and what problems did TeamViewer solve?

i'm using team viewer for resolve any problem for my clients with their computer.
i use team viewer for send and receive file from one computer to another

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
3/5
Customer service
User profile picture

"Advanced connection tool"


What do you like about TeamViewer?

TeamViewer has become a powerful tool in the area of user support and everything that involves the control and use of remote computers, since it allows us to access remotely from another computer or from a mobile device, we also have the possibility of exchanging information and maintaining direct communication with the person who needs support, whether through chat or videoconferencing, provides a totally useful alternative to perform assistance-type tasks such as: repair errors remotely, transfer files, make backup copies, Remote printing, among others, securely through the platform.

What do you dislike about TeamViewer?

One of the things I don't like is that sometimes, when I try to enter a videoconference through the phone, the connection fails, I think it's the only thing that should be fixed

What have you been using it for and what problems did TeamViewer solve?

I use teamviewer as my main software tool in my work since thanks to this tool I can make videoconferences with clients, colleagues and the administration of the company, I also use it to work on the company's computers using the remote connection tool that allows Transferring files from the computer to any other device is also very useful to help correct the work of colleagues and provide advice to help them.

4/5
Usefulness
5/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Teamviewer The best! comunication software. "


What do you like about TeamViewer?

teamviewer is an application that I use daily to facilitate remote connection and allow me to use computers remotely, have simultaneous conversations and enter scheduled meeting, I recommend teamviewer to everyone in general, it is free and has many functions from which you can get the most benefit if used at corporate level.

What do you dislike about TeamViewer?

there are occasions when teamviewer freezes, this due to the lack of a more powerful internet, it does not work offline, it is obligatorily required an internet connection to transmit files and maintain conversations.

What have you been using it for and what problems did TeamViewer solve?

has helped me greatly to solve problems in the company and with family, I have been able to use the application from various mobile devices and desktop computers without any inconvenience, its interface is very simple to use.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"TeamViewer passport to success"


What do you like about TeamViewer?

It is a help tool that allows me to be available 24/7 for my clients in real time solving their problems on their personal computers by monitoring my equipment when I travel and attaching to the current requirements of this new century. It facilitates in 99% the problem of trips to distant sites since with only access I am connected in real time sending files in a high encryption system with a lot of security which inspires confidence to the final consumer.

What do you dislike about TeamViewer?

Its update system is very complicated and heavy since it often limits access which makes you waste time that translates into money operating costs, many times the client has no knowledge and you have to make a previous induction so that he can update your terminal and can receive the appropriate help remotely but as you work for that client knows the program and manages its early update before assistance.

What have you been using it for and what problems did TeamViewer solve?

It helps me to be connected monitoring equipment in very distant locations facilitating the low cost of travel and helping more customers in less time is essential in my work. It is of that type of tool that you fall in love at first sight because it facilitates your work in many ways taking advantage of the time gained for the family and for personal growth. thanks TEAM

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"One of the best softwares for remote support"


What do you like about TeamViewer?

This is a revolutionary software in my opinion, there are things that i was very impressed about this tool, first of all it is easy to use and install it on your device, it allows the user to work on a computer located anywhere like it is front of you all the time, this application can be used to connect to other device, in my case to other PC, it can help you very much if you are an office worker, it can provide you enough support if you are travelling abroad or if you are in your home, you can access to several devices and upload files or put some stuff on it's place and you can connect remotely with your colleagues if you want.

What do you dislike about TeamViewer?

There are a few disadvantages that i found on this software, the first is that the free version users do have many restrictions in use and it don't have many features that they can discover or use, it means that one can buy all the whole software if they want to use all the features but they don't have the time or the money to afford it, for many it is too expensive, other thing that i found it a problem is you don't connect remotely to the dispositive in the first time using it but in the second time it connected, if ound this very strange and sometimes it is frustrating that you have to go to a website and do the authentication steps just to change an administrator thing.

What have you been using it for and what problems did TeamViewer solve?

This software helped me too much on my work area as a marketer professional, it have an inmense value for many and i can understand why, you don't have to go back to your place of work if you forgot to save a file or document, it can be solved if you are in home and you have a PC and use this software too connect remotely to correct the problem and it is done, in my case it helped me to save time and i can access to my documents, multimedias and other stuff from my home or when i travel outside the state, so i can do all this with total security and trust, if you want to access to other dispositive and you forgot to do something on it, this is the software for you.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Easy to use and powerful"


What do you like about TeamViewer?

This remote assistance software is a standard in the market, the level of acceptance by customers is really high due to its compatibility in different devices and operating systems, this software has a high level of security when connecting to a remote desktop, you can have a conversation in a chat windows between users making the communication more optimal, Teamviewer offers speed and quality in the presentation of remote data, highly recommended.

What do you dislike about TeamViewer?

mobile version is a bit complicated to use, also to use certain premium features the remote user has to updated certain drivers this applies when I want to activate black screen that I use to configure certain confidential parameters making the process slow

What have you been using it for and what problems did TeamViewer solve?

I use it to connect remotely and make basic and intermediate configurations without having to physically move to the place, this has saved me valuable time

5/5
Usefulness
5/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"The most practical for remote connection"


What do you like about TeamViewer?

One of the things that i like very much of this software it's that it's very easy to install it, i didn't found any complications on that area, it is very accessible too in anywhere, once you connect with the dispositive you can use the mouse and control it from you mobile device, you can track it with no difficulties at all, and also if you want you can log into multiple computers at once it is very amazing on it, it is vey efficient if you want to work from home or if you forgot something on the hardware just type the numbers, log in and it's done the job, this product have a lot of potential if you want to save documents or just do random things if you want.

What do you dislike about TeamViewer?

Honestly there are not many flaws that i can found on this product, are just a few on it, first of all i think that the security policies are not the best on the market, it is an issue in the last few years, they need to improve on it and prevent malicious use, other thing that i don't like it is the price value, it is very expensive for some people and they can't afford it, on the first time that i wanted to connect it refused but this didn't happen on the second try, i found this very strange and sometimes it's very stressful to go on a website and do the autentication steps that it commands you to do it.

What have you been using it for and what problems did TeamViewer solve?

I have been using for security reasons and put in order many things on the device when i am in home, like saving files, changing names or other office stuff or marketing, so i don't have to wait until the next day to do it, it saves time on my job, that it's the best part of all of this, they recommended me this product and it's awesome.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"A useful tool on remote connection software"


What do you like about TeamViewer?

First of all, this application it's very easy to install it on your PC, it is good for some important devices, like client devices or the technical devices and the same can be saved, and once it's connected to the server it can be locked to prevent other users from interfiring with this type of technical actions, the files can be shared between the connections, it also cames the mobile version that you can install it on your smartphone if you want, it have the same options and security policies, which are one of the best in the program system, in the end on the confidential actions this is recommended for the users.

What do you dislike about TeamViewer?

The problems that i honestly want to mention it's that the free version for the users have many restrictions, they were been unable to enhjoy all the features, in fact you have to pay for it and it is very expensive for a normal user, in fact it is one of the most expensives software for remote desktop solutions, unfortunately you have to pay for all the package to enjoy the software 100%, and other problem is that there have been security problems often on the beginning, glad that they solved it and improve new security policies on the software.

What have you been using it for and what problems did TeamViewer solve?

One friend recommended me this software to connect with other PCs from my work, i didn't believe it, until i found the truth, this software helped me to solve problems like saving files from other PCs and finishing some technical issues, it was an amazing experience for me who works on marketing, i can put the things on the right place from another device thanks to this sofware and that was easy to use it.

4/5
Usefulness
5/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"The best tool for remote control"


What do you like about TeamViewer?

Team Viewer facilitates our work, we can give remote advice to our clients with a single click. Its security functions are very useful, unlike other software Team Viewer generates unique keys upon restart, which makes it very safe.

It is very useful when used in slow connections, with a few simple clicks you can modify the resolution and image quality.

What do you dislike about TeamViewer?

The cost of Team Viewer is high, they offer some attractive discounts but request an annual payment. It would be advisable to offer a monthly payment for business users, as a company we need a continuous connection with some clients for 10 hours a day and in the free version it is impossible because the session expires in approximately 3 hours.

What have you been using it for and what problems did TeamViewer solve?

We use Team Viewer to control some PCs in remote mode, we offer videogame advice and thanks to its stability our work is possible

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Quick Remote Management"


What do you like about TeamViewer?

I started using Teamviewer using the free mode and then they asked me to buy a commercial license and I have increased the advantages offered by this software. One of them is to be able to lock the user's remote screen to be able to work more comfortably without pressures of any kind, remote equipment administration is really easy and fast.

What do you dislike about TeamViewer?

Although the software is fast, there may be slow problems if one of the two devices has poor connection, Teamviewer should improve the transmission quality if the bandwidth quality is low

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Teamviewer the possibility of being everywhere"


What do you like about TeamViewer?

The variety of features is what licks me the attention of this software, I have checked with several options and this is definitely the best in the group, which has many. It is very concise to configure and execute, if the person who wishes to use Teamviewer does not already own it or does not have it on his computer, what he must do to have a farmer is simply to putdownload links which you will find on your own website, so it is so simple and so simple to have access to Teamviwer and start enjoying its advantages On the other hand the TeamViewer application is very simple and without much complication to install, since it is installed a host application on the client devices and the matrix or complete application on technical devices to be used. Another thing I like about using Teamviwer is that they can save several devices to reconnect them instead of writing remote IDs several times. Once connected remotely, the screen can be locked in order to prevent other remote users from interfering with the exercises of a technician. The screen can also be left blank for the remote user in case the technician needsexecute confidential actions (access hidden software shares, etc.). Files can be shared, exported between different connections, and there are also voice / text capabilities to communicate with remote users. Teamviewer has definitely become one of the most preferred software in my organization so far for frequent requests or periodic that in most of the times the frequency of such requests can be daily of remote support to install or configure software and new works of solution of problems as these are appearing as they arise. It is well built with a business-level user interface and a minimalist learning curve to start using it. The value it brings to our organization is tremendous and its easy portability between different systems is a great advantage. Emerging in the development of the different activities
Its easy access from or from an infinity of device type, whether PC, mobile or tablet, is that really, really cross-platform interoperability is simply incredible. The ease of use is simplyadorable . Encomiendo repetidamente TeamViewer si desea una solución para Android o iOS, a pesar de que son soluciones de escritorio remoto similares para PC, no hay ninguna que esté cerca del mismo nivel que TeamViewer para dispositivos móviles. El cliente móvil es fácilmente el mejor de todos los programas que he probado.

What do you dislike about TeamViewer?

The price is a factor that does not favor this tool since it is one of the most expensive software for remote desktop remedies, but if you want the best you have to pay for it, there have been security problems in the last year that have shaking has caused loss of confidence in recent months in the software, however, TeamViewer has presented a series of solutions which guarantee an improvement in security and thus can avoid malicious use (steps such as increasing the length of remote identification and patch software security openings) to correct this problem. The price may not be as competitive as we would have really liked. La licencia de usuario comercial es realmente costosa y algo elevada , esto ocasiona que que sea restringido su uso de este serevicio por parte de los usuarios de pequeñas empresas a utilizar sus servicios.
Hay que ejecutar cualesquiera buenos esfuerzos para hacerlo más estable en las instalaciones que tienen una conexión a Internet de menor ancho de banda

What have you been using it for and what problems did TeamViewer solve?

We use it basically to provide support and technical support in the configurations and installations of the software we use in our organization

4/5
Usefulness
3/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Quick access"


What do you like about TeamViewer?

It is one of the best software in terms of remote assistance, practical, simple and very good acceptance for both companies and common users.

It helps to access the desktop of another computer or server and allows you to work or manage the computer remotely, that means that you or I can access another computer that is anywhere in the world, with only two conditions that both computers or clients must be installed with the computer The viewer software and the two computers must have a working Internet connection.

What do you dislike about TeamViewer?

After the first 7 days of using the TeamViewer product, they will paralyze the product and do everything possible to annoy you to buy it. Once you buy "life time, buy only", everything will work fine for 6 months before launching a new version (every six months for the past 5 years). After the update, when you send the previous version that is compatible with your version of the device viewer to your customers, the first thing your customers will see when launching the product is an update notification. making its version not comparable with yours.
It has a high service cost for what is really needed.

What have you been using it for and what problems did TeamViewer solve?

What the state is using to access family or customer equipment or even technical equipment that is managed under the windows environment.
Many people do not know the manipulation of any program and with this tool that help work is made easy so it does not cause irreversible damage to computer equipment or technical equipment.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"teamViewer"


What do you like about TeamViewer?

It is a tool that greatly facilitates remote assistance helps to solve or advise small or large problems in the virtual part via remote, since you can access another computer through it. The help in remote advice is definitely the best tool to control remote devices just by having an internet connection

What do you dislike about TeamViewer?

What does not do well is that it cannot completely manipulate the computer remotely. I cannot access another computer if I lose my internet connection. Also, if the computer shuts down without permission, I lose the session and it is impossible for me to log in again until the user logs in again. another thing that in mobile devices in this case I will talk about android since I can not remotely access another mobile phone that is running teamviewer

What have you been using it for and what problems did TeamViewer solve?

If I have solved problems with this software because it makes it easy for me to connect remotely to another device or smartphone to a device and I can solve the problem with that device

4/5
Usefulness
5/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

"Great tool for Help people!"


What do you like about TeamViewer?

One of the aspects I like most about TeamViewer is that it allows us to have technical support work on a remote computer as if they were on our computer, in addition to being able to reach other organizations of our company immediately, either in the same place or in other agencies. It is easy to customize and very versatile, it is one of the best value tools in the current market.

What do you dislike about TeamViewer?

I think TeamViewer does not have a negative aspect or something that I do not like very much, what I think should improve is the capacity of the users per classroom, there are times in our company that we need to give talks to more than 500 employees and we hinder the process . However, it is very effective.

What have you been using it for and what problems did TeamViewer solve?

One of the features that has benefited TeamViewer is unique is the ability you have to connect with multiple people with the free version. As if this were not enough, TeamViewer offers excellent quality and very secure communication. If you have a small or medium company TeamViewer is a tool that is directed for you, it is very easy to use, its platform is visually entertaining. In addition, TeamViewer has unparalleled audio and video quality, which makes it very positive for our company.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Great to know your business market"


What do you like about TeamViewer?

It works wonders by showing you how many people visit your website and where they are from

What do you dislike about TeamViewer?

there is nothing I dislike about google analytics It is just great and I have never encountered any problems ever since I started using them.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Quick support"

// Infrastructure Engineer at X-Net Solutions

What do you like about TeamViewer?

I like TeamViewer because is very popular and easy to use with customers that require remote support and we don't have a remote agent install on their machines. It is the ideal solutions for ad-hoc IT support. It is free for personal use. I also like the Management Console and the fact that now Teamviewer is moving in the direction of an RMM product offering anti-malware protection, backup and monitoring capabilities with ITbrian.

What do you dislike about TeamViewer?

It is a bit expensive compared to other product on the market and probably not a lot of people out there are familiar with ITbrain.

What have you been using it for and what problems did TeamViewer solve?

I have been using TeamViewer at work to provide quick ad-hos support and for personal use to access my home desktop PC. Also installed TeamViewer on my mum laptop for whenever she requires IT help.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"TeamViewer is a supplement for the organization of teams."

// Strategy Director at Dunkin Donuts

What do you like about TeamViewer?

What I like about TeamViewer is that it gives me good accessibility to be able to communicate with my coworkers through remote access. I have also used it in conferences and it has been excellent, it is very fast and easy to use. I like it a lot because it is a very complete software in remote access and we use it on many occasions because it is efficient for work meetings. The platform in general is quite good and well designed.

What do you dislike about TeamViewer?

What I do not like about TeamViewer is the transfer of files because it is very slow and sometimes the files are not sent and that is quite stubborn because I have to send them again. As for the prices I think are high and not so accessible for people, I think if they innovate a more affordable payment plan would be much better.

What have you been using it for and what problems did TeamViewer solve?

With TeamViewer I have obtained multiple benefits in terms of time and accessibility is quite good and effective. It has provided a great variety of functions for my company and has contributed successfully in the organizational form of my work team, currently in my work area and my work team we are very happy with the results we are having at the company level, TeamViewer has been a resounding success.

4/5
Usefulness
4/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"TeamViewer generates a favorable ROI."

// Manager Facilities at Oerlikon

What do you like about TeamViewer?

I like TeamViewer because its composition as a platform is quite accurate, it provides all the characteristics that it promises to its users, the technical support for the resolution of doubts also responds in a fast and effective way, they answer all the doubts that arise in the TeamViewer implementation journey. When using TeamViewer I feel very comfortable, I feel that I am using a secure platform where my personal information will be kept secure and my files will always be kept safe, security is one of the reasons why I continue to choose TeamViewer in my company. It should be noted that this platform gives me better results day after day, and provides conference stability at all times.

What do you dislike about TeamViewer?

There are several things that I do not like about TeamViewer, such as:

- Poor quality presented on mobile devices. When a remote access is made through the cell phone, it is very complicated to manage it, so I would recommend that TeamViewer is only available for Tablets and computers.

- File transfer is poor. This feature is one that I do not use in the platform, since it has thrown me very bad results since I implemented it in my company, the files are not sent correctly and when they are sent, they often arrive without information.

- TeamViewer presents a failure in the profile photo upload for the user account, so, uploading a new profile photo is a complicated task, in many cases it stops loading until you have to try 5 times to get up one Photo.

What have you been using it for and what problems did TeamViewer solve?

I have been using TeamViewer for more than 2 years as an implementation in my company, and without realizing it I have had really amazing results, with TeamViewer I have been able to contact my colleagues more quickly, I have contacted them via conference, I have been given the opportunity to make a remote support with this platform and it has been a satisfactory experience, TeamViewer is currently being a trend in my company, providing really favorable results. The return of investment (ROI) of TeamViewer in my company, has been satisfactory, obtaining a range of + 300% in 2 years of use.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"TeamViewer is very complete in terms of remote access."

// Manager Strategy at Kona Grill

What do you like about TeamViewer?

TeamViewer I like it because it is a very complete software in terms of remote access because it allows you to obtain information quickly and easily. We use the program a lot in meetings and conferences to get more information from all the co-workers who are not present.

What do you dislike about TeamViewer?

I do not like TeamViewer's design because I would like to innovate it and it will also improve the security, since I think it is very weak.

What have you been using it for and what problems did TeamViewer solve?

The benefits with Teamviewer have been many since we have many time using it in my work area and we have always obtained positive opinions from the exterior thanks to the ease with which we work, it is a very efficient and capable program for all types of companies and highly recommended.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Very agile and successful connection."

// Co CEO at E*TRADE

What do you like about TeamViewer?

One of the best things that TeamViewer has is its interface, because we can access it just by pressing a short amount of buttons, and we will be navigating on its platform, it is very easy to manage its interface because each factor is very well organized, As it is the conferences or a remote access, we can access them without complications or any difficulty

The video quality that TeamViewer possesses is quite nice, it does not matter if you own a computer with low resources or an internet with little broadband connection, the connection that you will have will be quite light due to the resources that TeamViewer occupies in its use of band. Wide or computer, it's not much.

Each person on your computer, when opening the software, has a unique password, which is not the same as someone else's software, this password is quite beneficial because it protects our identity and only those who have access to it will have access to our computer.

What do you dislike about TeamViewer?

The prices that have TeamViewer plans are quite expensive, this prevents the program is used by companies with few financial resources, I would like to improve these prices in order to provide more variety of prices and that almost all companies can pay to access completely to all the functions that this software has.

Sometimes, the transfer of files is not successful, this program is not willing to send files in large quantities at once, when this process is performed the vast majority of files are lost in the course of shipping and does not end with success. I would like this program to offer its clients how to send several files at once without interruptions.

What have you been using it for and what problems did TeamViewer solve?

We use TeamViewer as a software with which we can do multiple fuctions at the same time. Our team is very large, composed of many people, the use of this software has changed the way of working for everyone, thus implementing a platform where we can send and receive files quickly while we can perform a remote access to apply solutions for any problem or talk about any occasion without the need to move from the workplace, all through a microphone, camera or chat. It is quite interesting that it provides so many solutions in a single platform, where you can access each of its factores quickly and without complications.

4/5
Usefulness
4/5
Ease of use
2/5
Value for money
4/5
Customer service
Back to top