ScreenMeet Support

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What is ScreenMeet Support?

Remote support in the cloud. From your browser, see and remote control any device (windows, mac, iOS and Android).

Remote support in the cloud. From your browser, see and remote control any device (windows, mac, iOS and Android).

Integrated with all leading CRM's, ScreenMeet Support is next generation remote support.

We make it simple for SaaS, E-com and mobile companies to see and troubleshoot their customers' issues in real-time.



ScreenMeet Support Awards


ScreenMeet Support currently scores 87/100 in the Remote Support category. This is based on user satisfaction (89/100), press buzz (41/100), and other relevant information on ScreenMeet Support gathered from around the web.

The score for this software has improved over the past month. What is this?
agent.screenmeet.com
  • ScreenMeet Support

ScreenMeet Support Product Overview

  • Remote Support

  • Co-Browse Apps on iOS

  • See Any Android Device

  • Remote Control any PC

  • Remote Control any MAC

  • Cloud-Based Recording

  • All Web-Based for Support Agent


Languages Supported: English
Exclusive Crozdesk Discount: Click to view exclusive Crozdesk discount...

ScreenMeet Support Features

  • 2-Factor Authentication
  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
  • Real-time Alerts
  • Sales Automation
  • Workflow Management
  • Self-service Portal
  • Pipeline Management
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum
ScreenMeet Support Pricing

ScreenMeet Support Pricing Plans

Basic

$19.00
1 user(s) / month
  • All Features
  • All Platforms

Premium

$39.00
1 user(s) / month
  • Recording
  • All Features
  • All Platforms

Plans starting from: $19.00/month Credit card required: No

ScreenMeet Support FAQs

Does ScreenMeet Support integrate with any other apps?

Yes, Salesforce, ServiceNow and Zendesk

Does ScreenMeet Support offer multi-user capability (e.g. teams)?

Yes, will full reporting capabilities.

What platforms does ScreenMeet Support support?

Web-based for agent. Windows, Mac, iOS and Android for end-user.

Does ScreenMeet Support offer guides, tutorials and or customer support?

Yes, absolutely!

Does ScreenMeet Support offer an API?

No, it doesn't.

What are some applications ScreenMeet Support is commonly used in tandem with?

Zendesk Tickets; Zendesk Chat; Salesforce Service Cloud; ServiceNow.

Who are the main user groups of ScreenMeet Support?

Customer Support Agents in SaaS, e-com and mobile companies.

What is ScreenMeet Support generally used for?

Complex technical support issues.

ScreenMeet Support Competitors ScreenMeet Support Alternatives

ScreenMeet Support Alternatives & Competitors

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Splashtop
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ScreenMeet Support User Reviews

Average User Rating:
4.43/5 based on 23 user ratings.
Your Rating:
User profile picture

"ScreenMeet is so fast and easy"


What do you like about ScreenMeet Support?

Web-based, simple to use. Easy for end-users to get into session. It's really good!

What do you dislike about ScreenMeet Support?

I wouldn't change a thing. I wish it was available in more than 9 languages and I wish it were easier for me to customize without having to ask the vendor to do it.

What have you been using it for and what problems did ScreenMeet Support solve?

Customer support

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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