"All-in-one support suite that allows users to capture feedback, provide support from various channels, and organize their knowledge base."
With UseResponse, you can organize a community around your product or service, capture ideas, questions or problems, let customers vote for them and build further roadmap based on provided feedback.
Helpdesk ticketing system allows you to provide support to customers from various channels including email, an embeddable widget, contact form, and API.
Knowledgebase helps you organize articles and FAQs inside help center, provide customers with self-service and make your support tool more effective.
Reply instantly with Live Chat including channels such as FB Messenger, Skype, Widget, Telegram, and more.
Build Product Roadmap
10+ Support Channels
Widgets Embedded on Any Page
Capture Users Feedback
Ready Help Center
100% Customization - UI / Modules
Integrations with Other Popular Services
Extended Analytics & Reports
Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in May 2019.
Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...FREE DOWNLOAD Feedback-Management-Software-Buyer-Guide-2018.pdf