"All-in-One User Feedback Software for Digital Channels."
Fully understand why your users do what they do. With Mopinion you can easily collect and analyze user feedback on your website and mobile apps. Drive strategy, improve online channels and empower digital teams with faster and better decision making based on the Voice of the Customer.
Our user feedback product at a glance:
Collect user feedback: Capture feedback in real-time with our intuitive feedback forms and advanced triggering rules.
Visualize and analyze: Comprehensive visualization and analysis of open text and scores. Explore the story behind your feedback data.
Improve and engage: Discuss feedback with your team, assign automated exports, create reports and enable proactive communication.
Collect online feedback and turn it into useful insights Feedback analytics software for websites, mobile apps and email
Target your slide-in surveys and web notifications precisely
Collect feedback with screenshots to understand what users want
Embed your feedback forms in-page to optimise funnels and content
Use email feedback to improve your email marketing campaigns
Easily collect in-app feedback using our mobile SDK
Customisable Net Promoter and CX survey campaigns across all digital channels
Take full control of your feedback data visualisations and analyses
Our native text analysis technology helps you explore huge amounts of data
Collaborate & Engage - We bring you from insights to action
Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in May 2020.
Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...FREE DOWNLOAD Feedback-Management-Software-Buyer-Guide-2018.pdf
Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).
Start-ups, SME's and multinational enterprises that provide online services or sales via their online channels.
Many organizations choose Mopinion because they want more than just a feedback collection or survey tool; they want to make sense of feedback data with the most innovative and flexible feedback analysis software on the market.
Join some of the most forward-thinking digital teams from companies such as Arcadia, TSB Bank, Walmart, Hotels.com, Siemens, Ahold, Mediacorp Ltd and many more.
A snap of market leaders who trust Mopinion:
Arcadia, Ahold, Decathlon, Efteling, Greetz, Hotels.com, Kia, KLM, KPN, Mediacorp, Siemens, TSB Bank, TomTom, TUI, Walmart, and more...
Mopinion makes it possible to deliver a great digital experience by systematically engaging everyone: your customers, your team, and your leadership.
With proactive email alerts, we notify you anything important as possible. The feedback flow goes through your company, making sure it's delivered from point A to point B. Track actions, write notes, set reminders and visualize progress. We make it possible for you and your team to act on the feedback you receive.
Mopinion offers data API with a detailed guide on how to access the data related to your customer's feedback. Mopinion is a real-time onsite user feedback system for analysis of customer experience of your web applications.
Mopinion makes it possible to integrate your Project Management tools. E.g. to import tasks for your team members can directly go into apps like Jira, Slack, Trello, Asana, WordPress, Magento, Optimizely, Google, and many more...
Mopinion offers service in many ways. Including customer support, guides, and other useful resources.