Mopinion

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What is Mopinion?

"All-in-One User Feedback Software for Digital Channels."

Fully understand why your users do what they do. With Mopinion you can easily collect and analyze user feedback on your website and mobile apps. Drive strategy, improve online channels and empower digital teams with faster and better decision making based on the Voice of the Customer.

Our user feedback product at a glance:

  • Collect user feedback: Capture feedback in real-time with our intuitive feedback forms and advanced triggering rules.

  • Visualize and analyze: Comprehensive visualization and analysis of open text and scores. Explore the story behind your feedback data.

  • Improve and engage: Discuss feedback with your team, assign automated exports, create reports and enable proactive communication.


Mopinion scored 87/100 in the Feedback Management category. This is based on user satisfaction (88/100), press buzz (43/100), recent user trends (rising), and other relevant information on Mopinion gathered from around the web.

The score for this software has improved over the past month. What is this?


Mopinion Awards

Mopinion Feedback Management Software Award 2020 Mopinion Quality Choice Badge 2020 Mopinion Trusted Vendor Badge 2020
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Feedback Management Market Radar

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Mopinion Product Overview

  • Collect online feedback and turn it into useful insights Feedback analytics software for websites, mobile apps and email

  • Target your slide-in surveys and web notifications precisely

  • Collect feedback with screenshots to understand what users want

  • Embed your feedback forms in-page to optimise funnels and content

  • Use email feedback to improve your email marketing campaigns

  • Easily collect in-app feedback using our mobile SDK

  • Customisable Net Promoter and CX survey campaigns across all digital channels

  • Take full control of your feedback data visualisations and analyses

  • Our native text analysis technology helps you explore huge amounts of data

  • Collaborate & Engage - We bring you from insights to action


Languages: English, Dutch, German, French, Spanish

Feedback Management Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in May 2020.

Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...

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Mopinion Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • SEO
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • Order management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Review Monitoring
  • Template Designer
  • Net Promoter Score
Compare Pricing

Mopinion Pricing Plans

Free

Free
  • 2 Feedback Forms
  • 1 Feedback Report
  • No Charts
  • 1 Domain
  • 1 User
  • Unlimited Feedback
  • Limited Pageviews: 10.000
  • Self-Service Support Forum

Basic

$35.00
3 user(s) / month
  • 3 Feedback Forms
  • 1 Feedback Report
  • 3 Charts / per Report
  • 1 Domain
  • 3 Users
  • Unlimited Feedback
  • Self-Service Support Forum
  • Limited Pageviews: 250.000

Starter

$89.00
5 user(s) / month
  • 10 Feedback Forms
  • 1 Feedback Report
  • 5 Charts / per Report
  • 1 Domain
  • 5 Users
  • Unlimited Feedback
  • Email Support
  • Automated Tagging / Categorisation
  • Unlimited Email Alerts
  • Limited Pageviews: 500.000

Growth

$229.00
10 user(s) / month
  • 1 Feedback Report
  • 9 Charts / per Report
  • 1 Domain
  • 10 Users
  • Limited Pageviews: 2M
  • Unlimited Feedback
  • Unlimited Feedback Forms
  • Email Support
  • Full API Access

Turbo Growth

$579.00
10 user(s) / month
  • 3 Feedback Reports
  • 12 Chats / per Report
  • 2 Domains or Mobile SDK's (apps)
  • 10 Users
  • Limited Pageviews: 7.5M
  • Unlimited Feedback
  • Unlimited Feedback Forms
  • Priority Email Support
  • Full API Access
  • Native Apps Available (SDK)

Enterprise

Custom
Tailored Plan
  • +3 Feedback Reports
  • +12 Charts / per Report
  • +3 Domains
  • +10 Users
  • +7.5M Pageviews
  • Unlimited Forms + Feedback
  • Elite On-Boarding
  • Priority Support
  • Full API Access
  • Native Apps Available (SDK)
  • Dedicated Client Domain

Plans starting from: $35.00/month Credit card required: N/A

Mopinion FAQs

What is Mopinion generally used for?

Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).

Who are the main user groups of Mopinion?

Start-ups, SME's and multinational enterprises that provide online services or sales via their online channels.

Many organizations choose Mopinion because they want more than just a feedback collection or survey tool; they want to make sense of feedback data with the most innovative and flexible feedback analysis software on the market.

Join some of the most forward-thinking digital teams from companies such as Arcadia, TSB Bank, Walmart, Hotels.com, Siemens, Ahold, Mediacorp Ltd and many more.

A snap of market leaders who trust Mopinion:
Arcadia, Ahold, Decathlon, Efteling, Greetz, Hotels.com, Kia, KLM, KPN, Mediacorp, Siemens, TSB Bank, TomTom, TUI, Walmart, and more...

Does Mopinion offer multi-user capability (e.g. teams)?

Mopinion makes it possible to deliver a great digital experience by systematically engaging everyone: your customers, your team, and your leadership.

With proactive email alerts, we notify you anything important as possible. The feedback flow goes through your company, making sure it's delivered from point A to point B. Track actions, write notes, set reminders and visualize progress. We make it possible for you and your team to act on the feedback you receive.

Does Mopinion offer an API?

Mopinion offers data API with a detailed guide on how to access the data related to your customer's feedback. Mopinion is a real-time onsite user feedback system for analysis of customer experience of your web applications.

Does Mopinion integrate with any other apps?

Mopinion makes it possible to integrate your Project Management tools. E.g. to import tasks for your team members can directly go into apps like Jira, Slack, Trello, Asana, WordPress, Magento, Optimizely, Google, and many more...

Does Mopinion offer guides, tutorials and or customer support?

Mopinion offers service in many ways. Including customer support, guides, and other useful resources.

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