eeedo Customer Service

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What is eeedo Customer Service?

Highly customizable customer service solution to meet your process. Receive customer service requests from the web, social media, and email. Integrations to phone systems.

eeedo cloud-based customer service software is designed to be highly customizable to meet different requirements and processes. Our customer services solution helps you to manage support requests, claims, and feedback easily.

eeedo supports different workflows and processes for multi-dimensional customer claims management, for example, certain customer claims or complaints can trigger simultaneous tasks in multiple roles or teams.



eeedo Customer Service currently scores 53/100 in the Customer Service category. This is based on press buzz (36/100), recent user trends (falling), and other relevant information on eeedo Customer Service gathered from around the web.

The score for this software has stayed the same over the past month. What is this?
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  • eeedo Customer Service

Customer Service Market Radar

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eeedo Customer Service Product Overview


Languages Supported: English, Finnish, Swedish, German, French, Spanish, Portuguese, Italian

Customer Service Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in March 2024.

Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...

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eeedo Customer Service Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
  • Sales Automation
  • Pipeline Management

eeedo Customer Service FAQs

What are some applications eeedo Customer Service is commonly used in tandem with?

  • Call Center Software
  • Contact Center Software
  • Phone Systems
  • CRM
  • ERP

Does eeedo Customer Service integrate with any other apps?

Yes, for example, Centile Istra phone system, Office 365, and more.
Social media integrations to Facebook and Twitter. VK, WeChat, and other integrations are also possible.

What is eeedo Customer Service generally used for?

To provide top-notch customer experience via company website, email, phone, chat, and social media.

Does eeedo Customer Service offer multi-user capability (e.g. teams)?

Yes. Teams based on roles, skills, locations, and more. Our multi-dimensional tagging system opens lots of opportunities to structure your teams.

Does eeedo Customer Service offer guides, tutorials and or customer support?

We offer customer support via email & phone, as well as customer specific tutorials and guides.

Does eeedo Customer Service offer an API?

Yes, our SaaS solution has an REST API.

Who are the main user groups of eeedo Customer Service?

  • Customer service agents
  • Customer service managers
  • Any other person from the organization whose input is needed to solve customer services cases.

Our customers are organizations whose customers (or other stakeholders) communicate directly with the organization via email, chat, phone, social media, and web forms.

What platforms does eeedo Customer Service support?

Any internet connected device with a modern internet browser.

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