Highly customizable customer service solution to meet your process. Receive customer service requests from the web, social media, and email. Integrations to phone systems.
eeedo cloud-based customer service software is designed to be highly customizable to meet different requirements and processes. Our customer services solution helps you to manage support requests, claims, and feedback easily.
eeedo supports different workflows and processes for multi-dimensional customer claims management, for example, certain customer claims or complaints can trigger simultaneous tasks in multiple roles or teams.
eeedo Customer Service currently scores 53/100 in the Customer Service category. This is based on press buzz (36/100), recent user trends (falling), and other relevant information on eeedo Customer Service gathered from around the web.
The score for this software has stayed the same over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in March 2024.
Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...
FREE DOWNLOAD Customer-Service-Software-Buyer-Guide-2018.pdfYes, for example, Centile Istra phone system, Office 365, and more.
Social media integrations to Facebook and Twitter. VK, WeChat, and other integrations are also possible.
To provide top-notch customer experience via company website, email, phone, chat, and social media.
Yes. Teams based on roles, skills, locations, and more. Our multi-dimensional tagging system opens lots of opportunities to structure your teams.
We offer customer support via email & phone, as well as customer specific tutorials and guides.
Yes, our SaaS solution has an REST API.
Our customers are organizations whose customers (or other stakeholders) communicate directly with the organization via email, chat, phone, social media, and web forms.
Any internet connected device with a modern internet browser.