"ChurnZero is a Customer Success Platform that helps subscription businesses fight customer churn, expand accounts, increase adoption, and optimize the customer experience. "
ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.
ChurnZero is used to fight customer churn.
The main user groups of ChurnZero are Customer Success and Account Management teams at SaaS subscription businesses.
ChurnZero offers multi-user capabilities.
ChurnZero offers full on-boarding, training, product documentation, tutorials, a dedicated Customer Success Manager, and Customer Support.