Manage your dispatching, preventive maintenance, scheduling, customer and equipment service history with AyaNova's LAN and/or remote access service mgmt software
AyaNova has powerful features to help manage all aspects of service. Use AyaNova service work orders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for each work order item, as well as travel and miscellaneous expenses.
Features and uses include:
AyaNova currently scores 57/100 in the Customer Service category. This is based on press buzz (35/100), recent user trends (falling), and other relevant information on AyaNova gathered from around the web.
The score for this software has stayed the same over the past month. What is this? |
Schedule single or multiple technicians to the same job
Automatically notify client of status of job including completed
Includes English, Deutsch (German), Español (Spanish) and Français (French) language locales
Full inventory tracking including part requests and serial tracking
Customer and their equipment service history tracking
Automatically generate service workorders based on preventive maintenance schedules
Remote access for your technicians out in the field with live access
Import and/or export
Interface with QuickBooks desktop, US Sage 50 and coming soon QuickBooks Online
track and maintain service history on equipment
Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in March 2024.
Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...
FREE DOWNLOAD Customer-Service-Software-Buyer-Guide-2018.pdfUS, UK, Canadian, Austrailan QuickBooks desktop
Peachtree 2006 to 2012
US Sage 50 2013 to 2016
QuickBooks Online interface coming ETA July 2017
The AyaNova database can be networked on any operating system compatible with Firebird Server 2.x (i.e. Windows, Linux, etc) OR networked on operating system compatible with SQL Server or SQL Express 2008 SP2 or higher (i.e. Windows)
The AyaNova database in standalone configuration requires Windows XP and higher up to and including latest released OS.
The AyaNova desktop program requires Windows XP and higher up to and including latest released OS.
The AyaNova remote access option RI is a web browser application compatible with any sized device or operating system - i.e. mobile Android, mobile iOS, tablets Windows/Android/iOS, laptops Windows, etc etc
Yes!
AyaNova can be access simultaneously via multiple logged in users (LAN, data portal, remote access, mobile) when configured for network environment
Yes, our AyaNova API is available for developers at no charge.
We also provide the free utility AyaScript which can be used for quick add on design
Yes, via F1 or Help -> Contents opens to our online Help documentation which provides details on each feature, recommendations and suggestions on use, step by step tutorials and more.
QuickBooks desktop
QuickBooks Online
Peachtree
US Sage 50
Acess
Excel
Service management
Equipment management
Inventory management
Loan management
Service management
Service personnel
Service purchasing/receiving