Zappix On-Demand Customer Service Solutions streamline customer interactions with revolutionary visual experiences creating the fast, simple, and convenient CX customers want.
Zappix provides On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement, and Robotic Process Automation (RPA).
The cloud-based solutions enable workflow automation, rapid deployments, seamless integration to IVRs & back-end systems, and provide a comprehensive Analytics Suite.
Zappix currently scores 66/100 in the Customer Experience category. This is based on press buzz (36/100), recent user trends (falling), and other relevant information on Zappix gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Concept to launch under 4 weeks
Drag-and-drop visual editor makes changes in seconds
Actionable analytics turn interactions into real business gains
Visual IVR reduces average handle time (AHT) to under 60 seconds on average
Agent collaboration and automated smart forms empower contact center agents
Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in April 2024.
Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...
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