What is Custify?

"We provide a Customer Success Solution tailored for SaaS businesses. "

Executing Customer Success well and reducing churn in recurring revenue businesses is one of the most important things for business owners to focus on. We provide a Customer Success Solution tailored for SaaS businesses.

Custify lets you monitor and proactively manage your customers in real-time and gives you the ability to drive increased contract value for your existing customers. It also enables your customer success team to intervene at the right time with the right message so your clients receive valuable help when most needed.

Custify gathers data automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. Make customer success management fun again and allow your agents spend most of their valuable time with clients.


Custify scored 44/100 in the Customer Experience category. This is based on press buzz (12/100), recent user trends (falling), and other relevant information on Custify gathered from around the web.

The score for this service has improved over the past month. What is this?

  • Custify

Custify Product Overview


Languages: English
THE ULTIMATE Software Buyer Guide 2018

The Ultimate Customer Experience Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in September 2018.

Customer experience is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for improving customer experience work in many ...

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Custify Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Call Tracking
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Custify FAQs

What are some applications Custify is commonly used in tandem with?

CRMs, Customer Support Solutions.

Who are the main user groups of Custify?

SaaS companies of any size.

What is Custify generally used for?

Customer Success.

What platforms does Custify support?

Web App / Software as a Service.

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