Primary category: Customer Experience Software
User Ratings: 0.0/5 (0 ratings)
Pricing Model: premium only
Social Followers: 1.11k likes
Generally used by: Startups, SMEs, Agencies, Enterprises

What is CloudCherry?

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

55

The Customer Experience application CloudCherry scored 55/100. This is based on user satisfaction (0/100), press buzz (46/100), recent user trends (rising) and other relevant information on CloudCherry gathered from around the web.

The score for this service has improved over the past month. What is this?
  • CloudCherry

CloudCherry Pricing Plans

Basic

$300.00
unlimited user(s) / month

Included in plan:

  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Credit card required: N/A

CloudCherry Features, Audience & Platforms

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization
Who uses CloudCherry:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on CloudCherry

Company Info
Founded -
Based in -
Employees -
3 Month Trend
Alexa Rank: 213573
3 Months Change: 15742
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Languages: Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil

CloudCherry FAQs

What platforms does CloudCherry support? (e.g. native mobile apps)

It Supports

Windows
iOS
Mac
Android

Does CloudCherry integrate with any other apps?

With Open API feature it can integrate with any third party apps

What is CloudCherry generally used for?

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

Broadly It is used for
Customer Experience Management
Customer Sentiment Analysis
Net Promoter Score Calculation
Loop Closer
Feedback Management System
Customer Analytics

Does CloudCherry offer multi-user capability? (e.g. teams)

Yes, it has multi-user capability

View and access can be designed for each level of users.

Does CloudCherry offer guides, tutorials and or customer support?

Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

Who are the main user groups of CloudCherry?

This platform can be used for all consumer-facing industries
Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

What are some applications CloudCherry is commonly used in tandem with?

Mailchimp
Salesforce
Freshdesk
Microsoft
Zendesk
sms gupshup
KooKoo
Nexmo

Does CloudCherry offer an API?

Yes, it has an Open API

CloudCherry Alternatives

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