Pointerpro

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What is Pointerpro?

Pointerpro enables anyone to create interactive surveys, quizzes, and assessments complete with personalized reports

Tired of boring questionnaires? So are we...

Discover why companies like Capgemini, Eneco, Accor Hotels, as well as many midsize consulting companies and agencies use Pointerpro to create fun and interactive surveys, assessments, and quizzes. The kind that allows you to engage with your audience and leaves room for your own brand identity or personality. And you get more and better feedback via email, variable end screens or via an auto-generated PDF report based on each respondent's answers.

Try out the new Formulas feature, which allows you to do calculations within the assessment to give your respondents even more insightful feedback and deliver a personalized PDF report. Check our white label option if you want a fully branded assessment with no reference to Pointerpro.

Our software was made for: Marketing professionals, customer service professionals, sales professionals in companies of all sizes who need to collect insights from their audience in an engaging way.



Pointerpro Awards


Pointerpro currently scores 92/100 in the Survey & Polling category. This is based on user satisfaction (94/100), press buzz (44/100), recent user trends (rising), and other relevant information on Pointerpro gathered from around the web.

The score for this software has declined over the past month. What is this?
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Survey & Polling Market Radar

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Pointerpro Product Overview

  • Digital scratch card, Image upload for respondent, Geolocation, Automatic Email sending, (Self-)assessments

  • Offline capability, Skip Logic, Question Grouping,

  • Presentation mode, Report filtering, completion rate

  • Custumizable design, Custom CSS

  • Survey Grouping, User management

  • White Labeling


Languages Supported: English, French, Dutch

Survey & Polling Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in March 2024.

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...

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Pointerpro Features

  • 360 Degree Feedback
  • Accounts Payable
  • Accounts Receivable
  • Analytics
  • API
  • Application Tracking
  • Attendance Tracking
  • Audience Targeting
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Gamification
  • General Account Ledger
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Video Courses
  • Call Tracking
  • Softphone
  • Time Management
  • Employee Engagement
  • Review Monitoring
  • Template Designer
  • Net Promoter Score

Pointerpro Pricing Plans


Other pricing information:
  • Basic: Free
  • Essential: $29/month
  • Professional: $49/month
  • Enterprise: On request
  • ReportR: On request (Enterprise + PDF report builder
Plans starting from: $29.00/month Credit card required: No

Pointerpro FAQs

Does Pointerpro offer an API?

Yes

Who are the main user groups of Pointerpro?

Marketing professionals, customer service professionals, teachers/trainers, sales professionals in companies of all sizes who need to collect insights from their audience in an engaging way.

Does Pointerpro offer guides, tutorials and or customer support?

We have user guides in English, French and Dutch for every feature that we offer. We also offer customer support during business hours.

Does Pointerpro integrate with any other apps?

We offer a Zapier integration with over 1000 apps and we offer integrations via webhooks.

Does Pointerpro offer multi-user capability (e.g. teams)?

For our Enterprise and ReportR users it is possible to have multiple users.

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Pointerpro User Reviews

Average User Rating:
4.7/5 based on 96 user ratings.
Your Rating:
User profile picture

"Feedback and research data platform"


What do you like about Pointerpro?

It has simplified the collection of feedback from clients on services offered to them and the getting of research data to improve our services to people in various places. We no longer need to send field workers with paper work to meet people one by one to gather important market data. We just sit in our office, open the browser and start creating a survey or questionnaire. Within few minutes we are done and we deploy the surveys immediately in various ways such as social media, email and SMS. In creating the surveys it gives us options to customise the outlook, fonts and colors to match our standards. Conditional formating option allows the system to present questions to respondents based on their previous answers. The system filters responses automatically and gathers the data while generating reports in real time. At end this tool also allows us to export our reports in different formats including PDF. Since we integrated it with our data management system, all data automatically enters our system is processed automatically.

What do you dislike about Pointerpro?

Questions that need inputting of free text need to be further developed to only allow meaningful sentences from respondents. The feedback system sends questionnaires to clients late thereby having low turn up rate. Furthermore, they need to improve on their customer support service.

What have you been using it for and what problems did Pointerpro solve?

We obtain feedback from clients on they recent interactions with us using simple questionnaires that are sent automatically. We also conduct market research to gather consumer opinion on our services, both new and old.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"Online Research by Surveys"


What do you like about Pointerpro?

It offers several options of customizing the surveys including gamification that enables respondents to give their answers to the questions in an easy enjoyable way thereby increasing response rate. Creating a survey or questionnaire is very easy with this platform and it takes a few minutes to complete. It has simple to use customization tools with easy made templates that make the process simplified. It allows us to deploy the surveys immediately after compiling and we deploy them using emails, social media and SMS. This allows us to reach our target fast and easily. Results trickle in one by one in real time and we get a real time report of everything graphically presented.

What do you dislike about Pointerpro?

Although it integrated well with our system it does not allow us to export the survey report into our system for easy analysis and sharing.

What have you been using it for and what problems did Pointerpro solve?

We create surveys, deploy them to our target population, and get results in real time with minimum cost and time than how much it was costing us to perform these surveys manually without the online system.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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