"Vision Critical is a cloud-based customer intelligence platform."
This is a customer intelligence platform used by customer-led companies. The platform comes with the Relationship Memory function which connects existing knowledge with attitudinal data that users accumulate from insight community.
Leaders from the world’s largest companies have made it clear: to boost revenue, increase profitability and build customer loyalty, you must make decisions with an understanding of customer actions, attitudes, and opinions. Vision Critical enables business users to create engaged and safe communities of customers to gather real-time actionable consumer intelligence. It is performed through a branded community website that engages the audience and enables them to share ideas and attain continuous insight.
Build Communities and Engage Members
Advanced Recruitment Tools
Deep Audience Segmentation
Target and Run Activities
Real-Time Community Engagement Metrics
Advanced Search Functionality
Private Discussion Boards
Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in April 2019.
To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...FREE DOWNLOAD Customer-Engagement-Software-Buyer-Guide-2018.pdf
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This is a cloud-based software.
Main users of Vision Critcal are large and customer-centric enterprises.
This service is generally used as a cloud-based customer intelligence platform.
It is commonly used in tandem with social media and CRM platforms.