"Vision Critical is a CXM SaaS platform that specializes in gathering and applying the hardest-to-reach customer data."
Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.
Build Communities and Engage Members
Advanced Recruitment Tools
Deep Audience Segmentation
Target and Run Activities
Real-Time Community Engagement Metrics
Advanced Search Functionality
Private Discussion Boards
Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in August 2020.
To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...FREE DOWNLOAD Customer-Engagement-Software-Buyer-Guide-2018.pdf
Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more.
Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq.
Sparq, our customer insights platform
Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record.
Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services
This service is generally used as a cloud-based customer intelligence platform.