Pobuca Loyalty

Build customer engagement and loyalty
Map your customers’ journey, engage with them in all sales and marketing channels, reward loyalty and predict future buying behaviors.

Get to know your customers
Get a 360° view of customer profiles based on all stages of the customer journey. Gather and consolidate diverse high-volume data, such as demographics, transactions, campaign interactions, online behavior and more, into a single customer view.

Increase engagement
Target the right customer with the right message at the right time via personalized campaigns. Choose the best channel - email, text message, push notification & Chat Bot – craft your campaign and gain insights into its effectiveness via detailed reports.

Boost loyalty
Implement your loyalty strategy end-to-end according to your own business needs. Offer incentives, such as ‘extra points’ or ‘refer a friend’ and reward your loyal customers, for both sales actions and marketing interactions, with digital coupons, discounts and gifts.

Gain insights & predict patterns
Review the progress of your marketing strategy through important KPIs. Gain insights into campaign execution, personalized website analytics and survey statistics. Take advantage of our machine-learning algorithms that score and segment customers to maximize their experience throughout the customer journey. Predict customers’ next steps and fine-tune future actions to achieve your goals.