Beamer

Beamer is a cloud-based customer engagement platform for businesses of all sizes. The platform enables users to create custom news feeds for web and mobile devices that keep customers informed about new products, promotions, and events. Users can create surveys and polls to better understand their customers’ needs and preferences. They can use the platform’s analytics tools to gain insights into how visitors engage with their content. Beamer creates a central hub where businesses can store all of their content—from announcements to blog posts—in one place. This content can be delivered directly to customers via push notifications or embedded within existing websites or mobile apps. Customers can opt in or out at any time and are free to customize the types of notifications they receive from the business. 

The software integrates with popular services like Slack, MailChimp, Shopify, and Google Analytics, allowing businesses to streamline their workflow and further optimize their operations. Beamer boasts several features that make it an attractive option for businesses looking for an effective customer engagement tool. These include its easy setup process, ability to target specific audiences with custom messages or updates, and ability to display real-time data on how users interact with content. Additionally, the platform provides access to detailed analytics that provide valuable insight into key metrics, such as click-through and open rates, so users can better understand how the content is performing.  

Beamer Features

Beamer is a customer engagement software that helps brands develop strong, ongoing relationships with their customers through interactive and personalized experiences. The following are some of Beamer’s key features:

Changelog and release notes

Beamer provides customers with up-to-date, detailed information about product development. This ensures that customers stay informed of any changes and updates related to their experience. The release notes also provide an informative log of all past releases, which makes it easy for customers to research particular version capabilities. This feature is essential for customer engagement, providing clarity and transparency, and enabling the customer base to evolve along with the application itself.

Roadmap

Beamer offers a professional platform to help identify customer needs, track progress toward goals, and keep customers informed of changes throughout the development process. The feature gives customers a visual overview of what’s going on in the product design cycle. Each step is mapped out with bullet points that detail the whole process. Additionally, customers have the ability to post comments, so they can provide feedback and get their questions answered quickly. Companies can prioritize tasks more effectively while ensuring transparency and accountability between them and their customers. 

Feature request

This feature contributes to high-level customer engagement by allowing customers to communicate with the business about what new features and updates they would like to see. This powerful tool enables companies to improve their customer experience by gathering feedback from their customers regularly. Businesses can quickly create polls and surveys, monitor how customers respond, and share the insights they gain with the development team. Businesses will be equipped with quick and efficient feedback that allows them to make informed decisions about how to update product offerings, evaluate customer service strategies, and identify areas for improvement.

NPS

Beamer’s NPS feature helps businesses measure customer satisfaction. The Net Promoter Score system allows customers to provide an easy-to-understand feedback score on their overall experience, which helps companies gauge the success of their product or service and identify opportunities for improvement. It assesses the likelihood of customers recommending the business to their peers and provides insights into aspects such as product quality and user experience that are important for improving customer engagement. By gathering this feedback, businesses can quickly and accurately track customer sentiment, allowing them to make informed strategic decisions. 

Widget

Beamer’s widget feature gives companies an intuitive way to embed campaigns, give customers access to valuable resources with one click, and keep visitors engaged on their website. Users can easily customize embedded content with a wide selection of display options, including notifications, polls, surveys, and announcements. This creates an interactive experience for customers, allowing them to quickly access fresh content from the business without leaving the application. The goal of Beamer’s widget feature is to create a comprehensive marketing strategy that engages customers at every touchpoint and drives better outcomes for the business. 

Segmentation

Beamer allows companies to segment customers and prospects according to targeted demographics, including location, age, gender, interest types, and purchasing habits. This feature also makes it easier for marketers to analyze the behavior of customers within different segments, gaining valuable insights that can help inform product developments, marketing strategies, and monetization decisions, among other things. 

Analytics

This feature allows businesses to analyze customers’ behaviors and tailor the product, marketing, and sales experiences based on Beamer’s data analytics insights. The platform collects data from multiple sources, enabling companies to intelligently interact with customers. Additionally, the platform provides insightful visualizations to help teams quickly gain actionable insights.

Multi-language support

By leveraging Beamer’s language capabilities, users can easily localize their content, reaching all cultural backgrounds while maintaining the same quality messaging. Businesses can tailor their message to each customer’s language preferences or create a mix of segmented audiences, depending on the level of engagement desired. Additionally, Beamer allows users to quickly switch between different languages via the app or the cloud platform, giving businesses more flexibility and control when communicating with their customers.

WordPress plugin

Beamer helps businesses and organizations connect with their customers in an engaging way. It combines the power of WordPress as a content management system with the ability to create customer-oriented announcements, articles, polls, images, and other content. Businesses can provide their customers with interactive experiences through embedded media, such as videos and images, along with other interactive items, including product reviews, news articles, and toll-free numbers. Additionally, Beamer’s WordPress plugin allows for centralized customer feedback through user testing and surveys so that companies can evaluate customer preferences. 

Beamer Benefits

Beamer is a customer engagement software app that allows businesses to connect with their customers easily. This includes sending notifications, promotions, rewards, and updates directly to customers. The following are the key benefits of using Beamer:

Targeted content delivery

Beamer offers comprehensive analytics and insights into how customers interact with content. These insights help users understand how customers interact with a website or app, which can help them make informed decisions about how to better engage with customers in the future. With access to data such as time spent on pages or clicks on particular content elements, businesses can understand what works best for each customer, allowing them to tailor their approach accordingly. Businesses can use Beamer’s segmentation features to ensure that only those users who would benefit from specific content receive it. This helps ensure that users only receive useful information to maximize engagement levels. 

Integrations and automation 

Beamer has full integrations with popular tools like Slack, Mailchimp, and Shopify. It allows users to track user activity across different platforms so they can focus on engaging customers where they are most active. Beamer also offers automation features that make it easy for users to manage multiple communication channels. The software can automatically send notifications when new content is posted or when there are changes in pricing or availability of products or services.

Comprehensive API

The API allows businesses to customize and tailor their customer engagement approaches; it integrates with many third-party services to help design rich content experiences. Companies that integrate Beamer’s API with their systems can use automation to deliver unique and varied content across multiple channels. In addition, they can embed surveys and polls directly into their websites or applications, making it easier to gain feedback from customers. 

Beamer pricing

Beamer is offered in four distinct packages tailored to meet the needs of organizations of all sizes. The Starter plan starts at $59 a month and includes basic features such as content organization and theme customization. For teams looking for greater usability, the Pro plan provides access to user segmentation and custom domains; this package starts at $119 a month. Beamer’s Scale plan, priced at $299, provides users with advanced features and up to 20,000 email notifications. Beamer offers a custom plan for companies seeking an enterprise-level solution, with prices starting at $499, billed annually. Interested parties can contact Beamer for more information regarding this plan. All plans include a 14-day free trial upon sign-up.

Conclusion

Beamer is an all-in-one customer engagement platform that simplifies communication and customer support. It lets users provide real-time updates on new products, services, and promotions. This makes it easier for customers to stay updated on the latest trends, increasing customer loyalty and trust in the brand. Beamer also improves customer engagement by allowing customers to easily share feedback and contact customer support through its user-friendly interface. Beamer provides detailed analytics so that users can track customer behaviors and preferences over time. This helps them make informed decisions about targeting customers with relevant content and offers that meet their needs. It also allows businesses to see which promotions are working well and which need some tweaking so that they can continually improve their marketing strategies for maximum effectiveness.