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What is Cugic?

"Cugic is a renowned brand when it comes to chat software integration. Now also offering video calls."

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Cugic scored 29/100 in the Customer Chat category. This is based on user satisfaction (100/100), recent user trends (falling), and other relevant information on Cugic gathered from around the web.

The score for this service has declined over the past month. What is this?

  • Cugic

Cugic Product Overview

Languages: English, Chinese, Spanish, German, Arabic, French, Urdu

Cugic Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Call Tracking
  • Click-to-Dial
  • SAP Integration

Cugic Pricing Plans



Included in plan:

  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat


1 user(s) / month

Included in plan:

  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization


1 user(s) / month

Included in plan:

  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

1 user(s) / month

Included in plan:

  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Plans starting from: $10.00/month Credit card required: N/A

Cugic FAQs

Who are the main user groups of Cugic?

Individuals, Lean Teams, Established Businesses, Industry Leaders

Does Cugic offer guides, tutorials and or customer support?


What platforms does Cugic support? (e.g. native mobile apps)

Web & Mobile Apps

Does Cugic offer multi-user capability? (e.g. teams)


Does Cugic integrate with any other apps?

Social Integration Available

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Cugic User Reviews

Average User Rating:
5.0 /5 based on 1 user ratings.
Your Rating:
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Cugic is an Amazing Live Chat Software

(5/5) (Research Writer at Ingic)

I truly amazed at the capabilities of this software. The ability of Cugic to integrate with various social media platforms has helped me a lot, as I don't need additional software to find out what is being said about my brand. I would definitely recommend this live chat software

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