"Chat.io is a multichannel communication platform that makes it easy for businesses to talk to the visitors of their websites and convert them into customers, from anywhere."
Chat.io is a multichannel communication platform and support system designed to interact with website visitors through live chat, offline messaging and Messenger. This results in better customer support and has the potential to increase your revenue.
From answering support queries to onboarding new customers, chat.io can be used to facilitate every aspect of running a business. It provides your browsing customers the chance to not only get further information about your products and services, but also a one-on-one experience that isn't available for all companies.
Chat.io provides your customers with instant access to support and sales teams regardless of the channel they are using - website, email, SMS or social media platforms, like Facebook or Twitter.
Launch your 14-day free trial. No credit card, no commitments.
Connect directly with your leads
Provide more personalized support
Contact customers via Messenger
Speed up the response time with AI-powered canned responses
Chat on the go with mobile apps for iOS and Android
Integrate with your workflow using an open API and webhooks
Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in May 2020.
Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...FREE DOWNLOAD Customer-Chat-Software-Buyer-Guide-2018.pdf
Chat.io has a support team that is available 24/7 via live chat, email, and phone.
There's no limitation as to the number of user accounts. Each user can have their own account.
Chat.io can be integrated with the tools you already use, such as Messenger, allowing to support customers from your Facebook page.
Chat.io comes with a range of clean, powerful applications to chat with customers - web app, desktop, and mobile.
Chat.io's omnichannel platform is designed for covering the needs of both sales and customer service teams.
Hosting, retail, travel, government, manufacturing, education, finance – any industry can benefit from chat.io's communication platform.
With its open API and developer tools, chat.io enables easy integration with third party services.