Chaport

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What is Chaport?

"Chaport is a beautiful, simple live chat, with premium quality and affordable price. It has a single app for operators and admins with clean UI, same for all platforms."

Chaport is a beautiful, simple live chat with premium quality and affordable pricing. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends.

Chaport provides applications for all platforms, be it iOS, Android, Web, Windows or Mac, which makes it convenient for everyone to use.

Chaport live chat will help you increase your sales by converting your website visitors to customers. The installation process is simple and will not take much time. Just add a chat button on your website and start answering your customers’ questions.

With Chaport you do not need to always be online. Your visitors will write to you even when you are offline. You will be able to answer the questions via live chat, while customers will receive email notifications.

Among the most important chat tool features are auto-invitations that will help you engage visitors in the communication process and typing insights that will allow the support specialists to provide your clients with fast answers. Other features include saved replies, file sending, detailed visitor info, widget customization, group chats and even more.

You can also connect Chaport with 750+ apps using Zapier or integrate it with any app using API.

After the account creation, you will get the access to all Chaport features for 14 days. Then you can upgrade to the Pro Plan or continue with the forever-free plan. The Pro plan features will be removed, but with the Free Plan, you will get 5 operators that can be online at the same time.

Sign up today and increase your sales!


Chaport scored 79/100 in the Customer Chat category. This is based on user satisfaction (90/100), press buzz (30/100), recent user trends (rising), and other relevant information on Chaport gathered from around the web.

The score for this software has improved over the past month. What is this?

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Chaport Product Overview

  • Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real time.

  • Auto-invitations: Send automatic chat invitations to visitors based on specified rules.

  • Detailed visitor info: View items in shopping cart, viewed pages, visitor name and contact details.

  • Messenger mode: Visitors can send messages to you and read chat history even when you're offline.

  • Typing insights: Read visitor messages even before they are sent, and answer faster.

  • Saved replies: Be more effective using saved replies.

  • Multilingual chat widget: Visitors automatically see the widget in their native language.

  • Browser app that supports all modern browsers.

  • Desktop apps for Windows / Mac.

  • Mobile apps for iOS / Android (with all features of desktop apps).


Languages: Portuguese, Greek, Estonian, German, French, Italian, Spanish, English, Swedish, Polish, Turkish, Russian, Chinese, Indonesian, Dutch, Vietnamese, Latvian, Ukrainian
Software Buyer Guide 2019

Customer Chat Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in June 2019.

Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...

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Chaport Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score
Compare Pricing

Chaport Pricing Plans

Free

Free
  • Unlimited registered operators
  • 5 operators online at the same time
  • Unlimited chats
  • Unlimited history
  • Unlimited websites
  • Offline messages
  • Group chats
  • Notifications
  • Collecting visitor emails
  • Multilingual chat widget
  • Widget customization
  • Operator photos
  • Brief visitor info
  • Reports
  • SSL encryption
  • Browser app
  • Windows / MacOS apps
  • iPhone / Android mobile apps

Pro

$9.80
per operator/month (when paid annually)
  • Everything from free plan
  • Unlimited online operators
  • Auto-invitations
  • Detailed visitor info
  • Typing insights
  • Saved replies
  • File sending
  • Emoji
  • Editing visitor info
  • Visitor notes
  • Visitor ban
  • Chaport branding removal (with 5 or more operators)

Plans starting from: $9.80/month Credit card required: No

Chaport FAQs

What is Chaport generally used for?

It is generally used for increasing sales and live chat customer support.

What are some applications Chaport is commonly used in tandem with?

You can connect Chaport with 750+ apps using Zapier (no programming skills required).

Does Chaport offer guides, tutorials and or customer support?

Chaport has a Knowledge Base and provides online support via chat.

Does Chaport integrate with any other apps?

You can integrate it with any app using API.

Does Chaport offer an API?

Chaport provides API is in the PRO version.

Does Chaport offer multi-user capability (e.g. teams)?

Chaport allows adding an unlimited number of operators. It is also possible to join another operator's chat or assign a conversation to another operator.

What platforms does Chaport support?

Chaport supports all the platforms, be it iOS, Android, Web, Windows or Mac.

Who are the main user groups of Chaport?

Chaport can be used by sales and support specialists in large enterprises, small and midsize businesses, non-profits, agencies, and individuals.

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