WhatsMany is a web client for WhatsApp business users. It enables small businesses to interact with 1000s of customers through personalised WhatsApp messages in scale.
Sending personal WhatsApp messages
Ease of use
Delivery Statistics
WhatsMany currently scores 58/100 in the CRM category. This is based on user satisfaction (50/100), press buzz (30/100), and other relevant information on WhatsMany gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in April 2024.
This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...
FREE DOWNLOAD CRM-Software-Buyer-Guide-2018.pdfExample use cases
Connecting with new leads : Sam, the new customer onboarding specialist receive 500 new phone leads from the landing pages on his company website today. The leads have given Sam the permission to contact them by explicitly sharing the phone numbers through the landing page. Landing page data shows that these 500 leads are interested in 3 different products that they offer. Sam doesn’t have the time to call all the 500 leads and explain the products individually. He tried sending them SMS through bulk service providers, but failed to create an impact because of the limited text-length, options and also because they have been ignored as spam by your users. Sam tries WhatsMany, as most of his customers already use WhatsApp. He signs in and creates 3 different workbooks and adds the contact list and customer names from the landing page data to the spreadsheet interface. He then composes the template messages using placeholders and attaches corresponding pdf brochures requested information by the leads. Presses send, and all the leads get unique personalised messages and pdf brochures.
Features: Workbook, spreadsheet, Message template, Media - pdf
Track delivery reports : Amie, the flower shop owner was looking for something new that can give her insights into how useful her transactional messages are for the customers. Having tried bulk transactional SMS services in the past she was sure that SMS wont fit her needs. Amie switches to WhatsMany and sends transactional messages through the WhatsMany dashboard. She tracks the sent, delivered, read count for the messages sent by her. She is surprised to see high read rates for the messages, few even replied “thank you”. Amie is convinced that the information is being consumed by her customers.
Features : Delivery tracking
Customer engagement : Jeremy, the travel agent has his regular customer’s phone numbers with him. Whenever he meets his past customers, they keep asking him about new tourist places, deals and offers available. Jeremy, being a small business owner cannot keep in touch with all his customers. He comes to know about WhatsMany, and feeds in his customers list in different workbooks based on their category. He engages with most important customers by sending important deals with beautiful images of the tourist destination through WhatsMany whenever they arrive at his desk. Customers are delighted to receive personalised deals and call/message Jeremy to book the deal.
Features : Media - images, Spreadsheet, Workbook
Yes
No
Yes, with WhatsApp
There is no multi user capability. However using one account users can connect with unlimited number of WhatsApp accounts.
