Respond.io

What is Respond.io?

Respond.io: AI-powered messaging software for B2C companies, shared inbox, advanced automation, broadcast and supervisor dashboard analytics.

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

Compare Respond.io

Respond.io Awards

Respond.io currently scores 85/100 in the CRM category. This is based on user satisfaction (98/100), press buzz (47/100), recent user trends (rising), and other relevant information on Respond.io gathered from around the web.

The score for this software has improved over the past month. What is this?

respond.io

CRM Market Radar

Respond.io Product Overview

Shared & individual inboxes
Canned Responses (Snippets)
Chat Assignment & Transfer
Send & Read Receipts
Omni-channel Chat History
Contact & Segment Manager
Tagging & Custom Fields
Automatic Contact Assignment
Automated Surveys
Zapier & Dialogflow Integration

Languages Supported: English, Spanish

CRM Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in April 2024.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...

FREE DOWNLOAD CRM-Software-Buyer-Guide-2018.pdf

Respond.io Features

2-Factor Authentication
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management

Respond.io FAQs

Who are the main user groups of Respond.io?

Our Customer Conversation Management Software is designed for pragmatic leaders of growing B2C companies who prioritize delivering exceptional customer experiences through messaging.