uContact Pricing

uContact Pricing Plans

uContact offers premium only subscriptions with paid plans starting from $50.00/month.

Below is an overview of the main pricing plans uContact offers.

Classic

$50.00
1 user(s) / month

ACD
Inbound, Outbound, Blended
Dialers: Progressive, Preview, Power Dialer, Predictive
IVR
PBX
CRM
Real Time Monitoring
Spy, whispering, barge in

Omni

$60.00
1 user(s) / month

Unified inbox
SMS
WebChat
Click2Call
Call Back
Email
Live Assistance

Play

$60.00
1 user(s) / month

Gamification
Customizable games
Goals by agents, groups and area
Badges
Rewards
Rankings

Full

$70.00
1 user(s) / month

Classic
Omni
Play

uContact Pricing Overview

Main Software

Pricing model:	premium only, from $50.0/month
Credit card required:	No

uContact Pricing Comparison

Here's how uContact's pricing structure compares to some of it's competitors.

uContact Contact Center Management (27)
View Listing
Pricing: Starting from: $50.00/month Credit card required: No Classic $50.00 1 user(s) / month ACD Inbound, Outbound, Blended Dialers: Progressive, Preview, Power Dialer, Predictive IVR PBX CRM Real Time Monitoring Spy, whispering, barge in Omni $60.00 1 user(s) / month Unified inbox SMS WebChat Click2Call Call Back Email Live Assistance Play $60.00 1 user(s) / month Gamification Customizable games Goals by agents, groups and area Badges Rewards Rankings Full $70.00 1 user(s) / month Classic Omni Play

uContact

Contact Center Management

(27)

View Listing

Pricing:

Starting from: $50.00/month
Credit card required: No

Classic

$50.00
1 user(s) / month

ACD
Inbound, Outbound, Blended
Dialers: Progressive, Preview, Power Dialer, Predictive
IVR
PBX
CRM
Real Time Monitoring
Spy, whispering, barge in

Omni

$60.00
1 user(s) / month

Unified inbox
SMS
WebChat
Click2Call
Call Back
Email
Live Assistance

Play

$60.00
1 user(s) / month

Gamification
Customizable games
Goals by agents, groups and area
Badges
Rewards
Rankings

Full

$70.00
1 user(s) / month

Classic
Omni
Play

VCC Live Contact Center Management (76)
View Listing
Pricing: Starting from: $63.00/month Credit card required: No VCC Live Standard $63.00 1 user(s) / month Campaign Management Outbound and Inbound Calls Reports and Statistics Voice Recording Telecommunications Services E-mail Support Predictive Dialer Internal Chat Questionnaires, Script Editors Automated E-mails User Right Management Web Integration Support via Phone VCC Live Professional $85.00 1 user(s) / month ALL OF STANDARD PACKAGE FEATURES + Intelligent IVR Quality Control Expanded Data Handling Unique Statistics Wallboard Team Work Support Quotation API International Phone Numbers Personal Consultant Boarding Support VCC Live Multichannel $109.00 1 user(s) / month ALL OF PROFESSIONAL PACKAGE FEATURES + Sending Automated SMS Sending Automated emails Dynamic SMS and Email Templates Customer Care Email Handling Spam and Virus Filtering Ticket-based Case Handling Chat VCC Live Premium $155.00 1 user(s) / month ALL OF MULTICHANNEL PACKAGE FEATURES + Premium Customer Care Support Higher Level of Security

VCC Live

Contact Center Management

(76)

View Listing

Pricing:

Starting from: $63.00/month
Credit card required: No

VCC Live Standard

$63.00
1 user(s) / month

Campaign Management
Outbound and Inbound Calls
Reports and Statistics
Voice Recording
Telecommunications Services
E-mail Support
Predictive Dialer
Internal Chat
Questionnaires, Script Editors
Automated E-mails
User Right Management
Web Integration
Support via Phone

VCC Live Professional

$85.00
1 user(s) / month

ALL OF STANDARD PACKAGE FEATURES +
Intelligent IVR
Quality Control
Expanded Data Handling
Unique Statistics
Wallboard
Team Work Support
Quotation
API
International Phone Numbers
Personal Consultant
Boarding Support

VCC Live Multichannel

$109.00
1 user(s) / month

ALL OF PROFESSIONAL PACKAGE FEATURES +
Sending Automated SMS
Sending Automated emails
Dynamic SMS and Email Templates
Customer Care Email Handling
Spam and Virus Filtering
Ticket-based Case Handling
Chat

VCC Live Premium

$155.00
1 user(s) / month

ALL OF MULTICHANNEL PACKAGE FEATURES +
Premium Customer Care Support
Higher Level of Security

Call Center Studio Contact Center Management (80)
View Listing
Pricing: Credit card required: N/A Call Center Studio Basic $69.00 1 user(s) / month CTI, ACD, IVR WebRTC Call Recording Call Queues Supervisor Dashboard Reporting Email Support Text to Speech Automatic Speech Recognition Phone Support Co-location Redundancy Call Center Studio Pro $99.00 1 user(s) / month CTI, ACD, IVR WebRTC Call Recording Call Queues Supervisor Dashboard Reporting Email Support Text to Speech Automatic Speech Recognition Phone Support Co-location Redundancy Live Chat Support CRP/ERP Integrations API QA Module Live Chat Module SMS Integration Predictive Dialer Mobile Client App Data Studio Advanced Reporting Tool Call Center Studio Enterprise $129.00 1 user(s) / month CTI, ACD, IVR WebRTC Call Recording Call Queues Supervisor Dashboard Reporting Email Support Text to Speech Automatic Speech Recognition Phone Support Co-location Redundancy Live Chat Support CRP/ERP Integrations API QA Module Live Chat Module SMS Integration Predictive Dialer Mobile Client App Data Studio Advanced Reporting Tool Social Media Module Chatbot Integration Dedicated Support Personnel

Call Center Studio

Contact Center Management

(80)

View Listing

Pricing:

Credit card required: N/A

Call Center Studio Basic

$69.00
1 user(s) / month

CTI, ACD, IVR
WebRTC
Call Recording
Call Queues
Supervisor Dashboard
Reporting
Email Support
Text to Speech
Automatic Speech Recognition
Phone Support
Co-location Redundancy

Call Center Studio Pro

$99.00
1 user(s) / month

CTI, ACD, IVR
WebRTC
Call Recording
Call Queues
Supervisor Dashboard
Reporting
Email Support
Text to Speech
Automatic Speech Recognition
Phone Support
Co-location Redundancy
Live Chat Support
CRP/ERP Integrations API
QA Module
Live Chat Module
SMS Integration
Predictive Dialer
Mobile Client App
Data Studio Advanced Reporting Tool

Call Center Studio Enterprise

$129.00
1 user(s) / month

CTI, ACD, IVR
WebRTC
Call Recording
Call Queues
Supervisor Dashboard
Reporting
Email Support
Text to Speech
Automatic Speech Recognition
Phone Support
Co-location Redundancy
Live Chat Support
CRP/ERP Integrations API
QA Module
Live Chat Module
SMS Integration
Predictive Dialer
Mobile Client App
Data Studio Advanced Reporting Tool
Social Media Module
Chatbot Integration
Dedicated Support Personnel

uContact was submitted by Lucía Castiglioni from Integra CCS

on October 12, 2018 16:58
Page last modified: March 25, 2024 11:18

uContact Pricing

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uContact Pricing Plans

Classic

Omni

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Full

uContact Pricing Overview

Main Software

uContact Pricing Comparison

uContact

Pricing:

Classic

Omni

Play

Full

VCC Live

Pricing:

VCC Live Standard

VCC Live Professional

VCC Live Multichannel

VCC Live Premium

Call Center Studio

Pricing:

Call Center Studio Basic

Call Center Studio Pro

Call Center Studio Enterprise

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