contactSPACE provides Cloud Contact Centre Technology that helps improve customer conversations, increase productivity and visibility
contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.
contactSPACE currently scores 64/100 in the Contact Center Management category. This is based on user satisfaction (90/100), press buzz (37/100), recent user trends (falling), and other relevant information on contactSPACE gathered from around the web.
The score for this software has improved over the past month. What is this? |
Regional Restrictions: The solution is available in APAC, North America, Europe in English
User friendly
Quick to deploy
Easy to maintain
Increases Agent productivity and call rate
Improves Agent conversations with workflow driven CallGuides
Product recommendations, vendor rankings, market overview and tips on how to select Contact Center Management software for business. Published in March 2024.
Products in this category help a business run its contact center more smoothly, thanks to their ability to automate important tasks, such as, recording phone calls, tracking customer interactions, organizing emails, and leaving voicemails. You can use conta...
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Yes
Inbound and Outbound Call Centre Teams of greater than 5 Agents
Web-based solution preferably Chrome on PC/Mac
Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API
Yes
Yes - Standard support M-F 9-5 AEST
Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM